Task 2: four different job roles within better values
Human resources: The human resource manager is in charge of hiring and firing staff. They are also in charge of sorting out staff training and keeping staff records. In addition, they are also in charge of monitoring disciplinary and grievance procedures. The personal attributes needed to be a human resource manager is having good verbal communication skill. This means that they need to be good at talking to other people. To have good communication skills the human resource manager will need to speak clearly and have confidence when they speak. This is because the human resource manager will need to talk to the staff when conducting interviews and firing the staff. This means that the staff needs to be able to understand the human resource manager. Additionally the human resource manager needs to have good written communication. This means they need to be able to write probably with the correct grammar, spelling and punctuation. This is because the human resource manager is in charge of keeping the staff records, so if they have good written communication others who read it can understand the records. Finally, the human resource manager needs to have good organisational skills. This is because they are in charge of keeping staff records. This means that they need to keep the records neatly and organise the records. This will give a good impression of the company.
Finance manager: The finance manager is in charge of looking after the money that comes into and out of the business. They do this by recording transactions, preparing statutory and management accounts, banking cash received and chasing up overdue payments. The personal attributes needed to be a finance manager is numerical skills. This means that they need to be good at maths. This is because they are in charge of preparing management accounts, so they need to work out how much they are spending and receiving. This is important because if they have good numerical skills the working out will be accurate and the business will know how much money the are loosing and receiving. In addition, another personal attribute needed to be a finance manager is punctuality and time planning. This means that they need to be good at turning up on time everyday. It also means being able to schedule your time. This is because the finance manager is in charge of doing many things. Therefore, scheduling there time will help them get a lot more work done. Finally, another personal attribute needed to be a finance manager is personal presentation. This is because they need to look smart, as they may have to communicate with the customers to get overdue payments.
Store manager: The store manager is in charge of overseeing the staff and making sure the staff are working probably. The personal attributes needed to be a store manager is being able to observe confidently. This means that he needs to be good at watching the staff work and making sure; they are putting effort into their work. In addition, another personal attribute need to be a store manager is personal presentation. This is because the store manager will be interacted with internal and external customers so he needs to be dressed smart and have good hygiene. This is important because if the store manager looks smart then it will give a god impression of the business.
Checkout assistant: The checkout assistant is in charge of working on the till. The personal attributes needed to be a checkout assistant is honesty. This means that they do not steal money from the till. It also means that they do not steal time from the employer by coming to work late or coming back from lunch late. This is important as the checkout assistant has easy access to the company’s money. Therefore, the employer needs to be able to trust that the checkout assistant will not steal there money. In addition, the employer needs to know that the employer is reliable and turns up to work on time. Another personal attribute needed to be a checkout assistant is following instructions. This means that they need to listen to what the manager is telling them.
Task 3: The importance of teamwork
A good team is a team of individuals that know his or her role within the team. They should also know how there role fits in with the other team members roles. Another example of good team work is a team that compliments each others skill e.g. if someone in the team is good at writing reports but not good at proof reading, and another person in the team is opposite. Then they can use each others skills to achieve a common objective.
There are many different reasons why team work is important including that it benefits the business. This is because it would be quicker to achieve a goal with more than one person helping. Teamwork is also important because it makes the business more successful and efficient as their goal will be achieved. Team work is also important within business because team work helps the business achieve its aims and objectives, which will make the business more profitable. Team work will benefit better values because it will help the business work better.