Explain how oral communications are or can be used in business situations. Use business examples to demonstrate your answer.

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Jo’el Padayachee-10G1        

Business Btec- M1

Q.Explain how oral communications are or can be used in business situations. Use business examples to demonstrate your answer.

In language itself the spoken language is primary language and the written language is secondary language. There are thousands of languages in the world. Many of them are spoken and written. Some of them are only spoken but not written. But there is no language that is only written but not spoken. Oral communication is constantly and continually employed by an individual in the familial and social environments. Oral communication has also its vital role in business situations.

Oral communication in business has a variety of purposes. The communication of information is one purpose of oral communication, and may include informing employees of company-related issues, training new hires, speaking to the general public and maintaining business to business relationships. Persuasion through marketing and advertising is another purpose of oral communication in business. It is used to show a group of people a need and provide a solution to that need.

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The following are some of the situations in which oral communication is employed.

Example 1:

Presentations

One form of oral communication in a business setting is a presentation. Presentations are usually an organized conveyance of information to a group of people. Stylistically, they tend to be far more formal than informal, and rely more heavily on data and facts than they do analysis. Presentations may include some dialog after the sender of the message has finished their speech, but they are, by and large, much more monologue reliant. This makes it important for the speaker to anticipate possible ...

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