Delivery of customers service
Task 1 (P5)
Business will monitor and evaluate their customer service so they can solve and introduce improvement. Every business would want to deliver good customers service this can be done in a lot of ways however it depends on the size and type of the business. As a supermarket you would want good informal customer feedback because they are your customer who bring money into the business, to provide customer service the easiest and cheapest way possible would be to ask if everything alright just before they leave even when someone is looking for a product you could always just ask them would you like help or are you alright? Usually restaurants, hairdresser and also local shops like supermarket or mini marts but majority supermarket staff would watch customers in store and help when someone comes up to them but some staff tend to watch how long they on the same section in the store if they stay their for some time that’s when they will approach to them to ask for help.
