How businesses Work

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To: Mr. Sttorck

From: kasun perera

Date: 23rd March 2003

Ref. unit1: How businesses Work

How businesses Work

 

Introduction

For this unit I will give a clear description of the activity, aims and objectives of my chosen business, a description of four functional areas of the business including human resources. Descriptions of the equal opportunities of employees are safeguarded by legislation, an explanation of different functional ways to communicate with each other and external contact.

The company I have chosen for this unit is Tesco the reason I chose Tesco is because it is a very successfully growing company. Tesco is public limited company (Plc). (Means that any one can be shareholder) Public limited companies are the largest type of privately owned enterprise in the UK. Tesco sells Groceries, cloths, CDs, videos, DVDs, books, computer games, electrical, school equipment, wines and other alcohol drinks.

Tesco offers finances such as loans, credit cards, savings, flexible, and mortgages, travel money. They also offer insurance such as motor insurance, home insurance, life insurance, pet insurance, travel insurance and breakdown cover. One of the other services they offer is Internet shopping, making shopping much easier for customers. Tesco all so has an in store pharmacy. Throughout out years Tesco’s in store pharmacy grown in to one of the country’s leading pharmacy chains.

Tesco is currently the leading supermarket in UK. Tesco as a pretty good competition from other supermarket such as Sainsbury, Safeway. But Tesco is cheaper then mot of the other supermarkets and they offer lot more products. Recording to Tesco on average sainsbury’s is 4% more expensive then Tesco and Safeway are 10% more expensive then Tesco.

There are more then 700-plus stores and many distribution centres are located in United Kingdom. They have several office sites in the UK. And Ireland, where they’re key support functions is based. The majority of office staff is based in Hertfordshire, Tesco has been operating on a international basis for long time, anticipating the need to become a major retail name in key regions, they moved into central Europe, where they have a strong presence in Hungary, Poland, Slovakia and the Czech Republic and the dynamic Asian market.   

The aims and objectives for Tesco

The main aim of tesco is to make profit, just like any other business. This is a important aim because if they don’t make any money then they won’t be able to fund there business and keep it up and running, the other aims are To exceed competition and to increase the number of customers. To recruit new employees with the potential to do well. The most important aim for Tesco is to provide a highly competitive service to the customers. To survive as a business. To expand the business worldwide and to increase image status. To be environmental friendly.

The departments of Tesco

Customer service,

Human resources,

Marketing,

Finance,

Administration,

Distribution,

Research & Development

Production,

 

The functional areas of Tesco

Human Resources

Human resources are concerned with the employees who work for Tesco. Tesco regard staff as there most important resource. This is impotent recourse for tesco because if the employees were not motivated with good pay and working conditions then tesco would not be very successful because tesco won’t have any workers. But if the tesco motivate their staff and offer good working place for all the staff then they would be keen to work. This helps the Tesco to achieve its aims. The overall purpose of the human resource function is to attract and retain good high quality staff.

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The human resources department deals with:

Recruiting new employees and firing employees

Working conditions

Health

Safety

Promotion

Development

Training

Human resources staffs are involved in specific activities such as

Recruitment, Retention and Dismissal of staff,

The training, development and promotion of staff,

Monitoring and maintenance of good working conditions,

Liaison with employee’s organizations and trade unions,

Health and safety.

Tesco recruit by advertising in newspapers, Internet to find the experience workers.

Tesco Retention their staff by motivating them and organizing social events, flexible hours. They also offer discounts, holiday pay, and sick ...

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