What Are a Customer and why are they Important?
A customer is defined as someone who pays for goods or services from another individual, business or organisation. Customers are extremely important to the world’s financial system because without them businesses will fail to make money which will result in the loss of millions of jobs.
Special Needs
Identifying a customer with special needs is a challenging area of a business. Some won’t be able to speak clear English or if they are disabled and can’t speak at all. Employees will work better by dealing with people from different backgrounds and need special needs.