Consumer Credit Act 1974
The consumer credit Act 1974 gives out rules to lenders that lend money of about 25,000 or less to customers. The consumer protection Act 1974 is the consumer protection legislation in the United Kingdom. If a customer did not make a deal over the phone and did not make an agreement at the sellers business then the customer would have to have the right to cancel it.
Consumer protection act 1987
Consumer protection Act 1987 deal with mainly two particular areas. These areas are called Product liability and consumer safety.
Product liability is used to allow customers that got injured in a particular business organization to sue the business or producers. A customer can use product liability to sue the producers for death, personal injury or losses. Product liability allows injured customers to sue producers, importers and finally own branders.
Consumer safety needs businesses, producers and distributors to make sure that the businesses products they own and supply are safe to use and carry, businesses are also required to provide customers with safety warnings, hazards, information and warnings. Finally a business are supposed to make regular check ups on their businesses health and safety and make sure that they inform themselves at all times about risks or hazards.
Sales of Goods Act 1979 and 1995
All business traders are obliged to sell products of good and substantial quality. If a customer shopping in a business finds out that the product does not meet the requirements of the sales of goods act 1979 and 1995 then as long as they have a receipt the consumer would have the legal right to return the product and ask for their money back or get a refund.
Supply of goods and service Act 1982
The supply of goods and services Act 1987 was created in order to stop businesses coning their customers for example if the business sells a product that is not good quality and will break in a couple of weeks and they sell it for a very high price then this will be very unfair on the customer. Products must be sold for a reasonable price, have to be good quality and be checked for any health and safety issues.
Trade descriptions Act 1968
The Trade description Act 1968 was created in order to make sure that business organizations do not give customers false information on the product. For example if the customer service tell the customer that a product has 2 gigabyte memory but the product only has 512 megabytes or 1 gigabyte then this will result the trade description Act 1982. This piece of legislation is used particularly for suppliers, manufacturers, retailers of goods and services; this could also be used for facilities and accommodation.
Conclusion
In this section of my coursework I have explained carefully why is legislation necessary when goods are sold and what the following legislations to personnel selling, the following legislations to personnel selling that I explained are Consumer Credit Act 1987, Consumer Protection Act 1987, Sales of Goods Act 1979 and 1995, Supply of Goods Act 1982 and the Trade Description Act 1967.