Interaction of functional areas

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M3 Interaction of Functional Areas

Functional Areas in Tesco & Oxfam

Administration: Both organisations incorporate administration within their business to implement vital decisions, Tesco use administration to crucially administer the critical decisions and planning needed to develop the business as a whole and expand itself throughout other countries, other functions within administration can be budgeting, leadership etc. which Oxfam also uses to develop itself and budget donations that will be passed to 3rd world countries, also Oxfam uses administration can be used to assess the qualityin all areas and detects potential or actual deviations from the organization's plan.

Administration can tie into finanace

Customer Service: Both Tesco & Oxfam both provide customer service towards their customers, Tesco uses their customer service to either receive complaints, offer advice or information to customers or allow customers to offer their opinions about the organisation. Oxfam use their customer service to allow donations to come through or to offer advice or information about where donations will go and what will be bought with the donation made, also they give information about outlet stores as they sell goods with the money reaching 3rd world countries.

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Distribution: Both organisations use distribution but both use its purpose for different reasons, Tesco uses distribution to deliver goods to stores, deliver goods to customers who have ordered over the internet or export food to other countries, taking advantage of the functional area in an organisation such as Tesco allows the business to expand and develop while Oxfam uses distribution to export vital goods to 3rd world countries such as food and water etc., using distribution is an organisation such as Oxfam allows the charity to reach those who need basic needs fast or reach people after a natural disaster, the ...

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