- Accounting
- Budgets
- Salaries
Sue Williams is also responsible for looking after her employees in the finance department. Sue Williams takes her orders from Gary Hall the store manager and then she uses her finance team to conduct those activities. Like Philip Davies and Gary Hall, Sue Williams also needed good qualifications:
- Degree in management
- 3 A-levels
- 6 A*-C grades at G.C.S.E
Customer services manager
The customer services manager Ben Adams in his job role will have to make sure that every customer goes home happy. Ben Adams does not actually talk to any customers because his job is to tell his customer services team how to make there customers happy. Not only does Ben Adams have to make all the customers happy but he also has to try and make a sale and that is why Ben Adams also has to try and get his team to make a sale.
Like all of the other managers Ben Adams takes his orders from Gary Hall and he has to do his best to complete the jobs that Gary Hall assigns for him. To get the job as customer services manager Ben Adams needed these qualifications:
- Degree in management
- 3 A-levels
- 6 A*-C grades at G.C.S.E
As a benefit of being the Customer services manager Ben Adams gets discounts when he shops at Asda.
Market research manager
The Market research manager Ian Roberts is responsible for everything that goes on in the Market research department one half of the department has to design a product based on the customers’ preferences and the other half of the department has to try and sell the product that has been designed. The qualifications that Ian Roberts needed were:
- Degree in management
- 3 A-levels
- 6 A*-C grades at G.C.S.E
As a benefit of being Market Research manager Ian Roberts also gets a discount on his products whenever he shops at Asda.
Duty Manager
The Duty manager James Davis Is responsible for a variety of things but he is mainly in charge of the stock and the warehouse. James Davis is also responsible for all trade operations and James Davis has to make sure that all of the employees in the Duty department all work well together and all work to their full potential and of course he also has to make sure that all of his employees are happy in their working environment. As well as trade operations James Davis also has to improve sales and profitability and at times he and his team may deputise for the store manager Gary hall. To become the Duty manager, James Davis needed these qualifications:
- Degree in management
- 3 A-levels
- 6 A*-C grades at G.C.S.E
And of course like all the other department managers James Davis as a benefit receives discounts on his items whenever he shops at Asda.
I.T. and Administration manager
The I.T. and Administration manager Sue Williams has many responsibilities like being in charge of everyone in the I.T. and Admin’ departments (plus the finance department) so she has many activities which mostly consist of filling out forms and reports also Sue Williams has to ensure that all of the employees in her departments work effectively and of course she has to set everyone their tasks each weak and each month the store manager will tell Sue Williams what she will have to do by the end of the month. To be the I.T. and Administration manager Sue Williams needed these qualifications:
- Degree in management
- 3 A-levels
- 6 A*-C grades at G.C.S.E
As the manager of the I.T and Administration and Finance departments Sue Williams has to work 60 hours per week plus a lot of overtime. Because Sue Williams is the manager of two departments she gets paid £42,000 per year and more if the store manager thinks she deserves it. Sue Williams also gets discounts on whatever she buys at Asda.
Human resources manager
The Human resources manager Stuart Thatcher is responsible for a lot of things like:
- Recruitment
- Training
- Dismissal
- Promotion
- Health and Safety
It is Stuart Thatcher’s job to make sure that all of these jobs get done well and to make sure that they do get done well Stuart Thatcher has to set out appropriate tasks for his team and he has to plan everything that his team will have to do for Asda, e.g. if the store needed 5 more employees for staking shelves or whatever it would be Stuart Thatcher’s job to make sure that the right people were appointed for the store, or another example could be that if the store needed two people to be laid off then it would be Stuart Thatcher’s job to dismiss the two employees. To become the Human resources manager Stuart Thatcher needed these qualifications:
- Degree in management
- 3 A-levels
- 6 A*-C grades at G.C.S.E
As a benefit of being the Human resources manager Stuart Thatcher gets a discount on anything he buys at Asda. Stuart Thatcher has to work 48 hours a week, plus he may sometimes be asked to work overtime. As the manager of the Human resources department Stuart Thatcher gets paid £25,000 per year and more if the store manager thinks he deserves it.
Supervisors
They are responsible to the junior or middle management, and responsible for the team members. Their main role is to:
a) Supervise the teamwork.
b) Make sure that daily targets are met and problems are solved.
Account supervisor
Every single month he and his team will have to check through all accounts, check the cash flow forecast, and Asses the accounts every year and make sure that they are correct, accounts are very important because if they are wrong Asda could lose a lot of money because if they do not keep track of their debtors then they will forget about how much they owe Asda, and they will lose a lot of money. To become the accounts supervisor he needed these qualifications:
- 4 A*-C grades at G.C.S.E
- 2 A-levels
- 1 A-level must have been in business
As a benefit of being the Account supervisor he gets a discount on anything he buys at Asda. The Accounts supervisor has to work 44 hours per week and he gets paid £16,000 per year.
Marketing supervisor
It is his job to be constantly be updating Asda’s products, he and his team at the start will find out what the department managers want and what the customers (or consumers) want. So first they will go to the department managers and ask them what they would like in the store and then they have to go out on the streets and ask the customers a series of questions about what kind of product they would like, and also the market research team will have to assess the competitors products e.g. Tesco’s new products and Safeway’s new products and once they have assessed the competitors products they will try to better them based on the department managers specifications and the customers (or consumers) specifications.
To become the marketing supervisor he needed these qualifications:
- 4 A*-C grades at G.C.S.E
- 2 A-levels
- Some Market research experience
As a benefit of being the Marketing supervisor she gets a discount on anything she buys at Asda. The Marketing supervisor has to work 44 hours per week and he gets paid £16,000 per year.
Recruitment supervisor
The jobs of her and her team are to put in adverts (containing all of the specifications about the job) in the local newspapers and the job centre, etc and then application forms would be given to the candidates and then some of the candidates would be given an interview based on how good there application form and C.V.’s were. Then once everyone has been given an interview some people will be turned away leaving 10 people left which will be given a second interview and after that interview one of them will be given the job. She can only set out to employ somebody once she has been told to by Stuart Thatcher the Human resources manager.
To become the recruitment supervisor she needed these qualifications:
- 4 A*-C grades at G.C.S.E
- 2 A-levels
- Some experience in Human resources
As a benefit of being the Recruitment supervisor she gets a discount on anything she buys at Asda. The Recruitment supervisor has to work 44 hours per week and she gets paid £16,000 per year.
Assistants or support staff
These are people who support the internal working of the organisation and who perform support tasks for managers.
The main duties of the support staff are:
- To carry out the duties as specified on the job description and as required by the manager or supervisor.
- To obey reasonable instructions
- To co-operate with other team members.
One example of an assistant is the Warehouse Assistant and his job is very clear, his job is to retrieve the stock from the suppliers and then take the stock to the warehouse and put it in order for it to go up on the shelves which the warehouse assistant and his team members will do. The Warehouse Assistant has to work. The warehouse Assistant has to work 54 hours per week like most assistants and he gets paid £7 per hour and he often has to work overtime for which he gets paid £4 more per hour like most assistants.
