Jobs within the tourism industry.

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Jobs within the tourism industry

Introduction

The travel and tourism industry is one of the faster growing industries in the world with over 50,000 jobs being created every year.  This shows due to amount of employment this trade has created by the year 2007 there will be another 300,000 jobs created. The industry provides a wide variety of employment both direct and indirect jobs which will cater for people of all ages, skills and abilities. The nature of the industry will mean that many companies would need staff over the high seasons known as seasonal or temporary staff. Some jobs can also involve unsociable hours such as evenings or weekends.

Travel Services

Jobs available

Jobs within the travel services include:

  • Agency clerk
  • Tour Operator
  • Resort Representative 
  • Travel agency Manager
  • Administration
  • Reservation clerks etc

Job Description and Working conditions

                The Representative is the primary source of help and information for guests, dealing with any immediate problems arising in resort such as accident or injury. The representative is responsible for welcoming guests and briefing them on the resort, ensuring the hosting in the chalets is of the highest quality, and will accompany passengers on the transfer coach between airport and resort. The working conditions are often outdoor based travelling from airport to resort sometimes many trips can be made within one day. They are expected to work 6 out of 7 days a week.

Travel agents are the link between the customer and tour operators. The travel agency clerk sells a diversity of products and holidays to cater for incoming, outbound and domestic tourists. The working conditions are very different to a resort representative because it is often office based (shop floor), staff are usually required to work on 9-5 including some weekends, similar to any other retail outlet.

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Skills and qualifications

The skills and qualifications depend in the job and the level of employment. A resort representative employee is expected to have at least one other spoken language i.e. French (depending on where the resort is based), good communication skills and must be over the age of 21.

A travel agent is required good communication skills, ICT skills and literacy and numeracy skills can be useful.

Transportation

Jobs available

Jobs in Transportation can be divided into three types these are land, air and sea. These jobs can include:

                

  • Cabin attendant
  • ...

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