Marketing strategy of Cadbury's Dairy Milk

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Aim: To evaluate the marketing strategy of Cadbury’s Dairy Milk and make any recommendations as to any improvements.

Objectives: To conduct primary and secondary research to identify the marketing strategy of CDM.

Use appropriate theories/concepts to suggest and justify any potential improvements.

Background

A young Quaker, John Cadbury opened a business in Bull Street, Birmingham in 1824. This company was to be the foundation of Cadbury Limited which is now the world’s largest chocolate producers. John Cadbury had become a maker of drinking chocolate and cocoa in 1831. It was at this time that the business changed from a grocery shop to the start of the Cadbury manufacturing business that is well known today. In 1861 John Cadbury’s two sons Richard and George took over the family business. By the time it was 1879 the two brothers Richard and George had built their own factory in Bournville.

Cadbury Trebor Bassett have 32% market share of the UK confectionary market. This UK confectionary market earns £5.6 billion per year. It consists of 156 different brands with Cadbury’s main competition being Nestle 20%, Masterfoods 20%). Others include Thorntons, Lindt and Kraft. They manufacture in 15 different 15 sites and these sites have approximately 7000 members of staff. The confectionary market is normally split into 4 segments

  • Immediate Eat
  • Home Buy
  • Seasonal
  • Gift

Cadbury’s are about to spend £7million on a new Cadbury Dairy Milk marketing campaign. This is ‘Project Jigsaw’ (an extensive questionnaire). This has received 250,000 responses over the past 5 years. The prize on offer for this is a chocolate hamper and this acts as an incentive to return questionnaire. Databases are then built using the information from the questionnaires. This is vital to market research. Also Cadbury sometimes take part in direct mailing where they gather information in return for coupons or vouchers.  

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Primary Research

  • Project Jigsaw
  • Market Map
  • Focus Groups
  • Sampling


Secondary Research

Trade Press

National Press

Advertising

Media Sourcing (daily research purchased externally)

Market research is vital to Cadbury Dairy Milk. They use market research because:

  • To build market share.
  • To target more effectively.
  • To identify new opportunities.
  • To anticipate changing needs.

Introduction

This project will help me explore the marketing mix of Cadbury Dairy Milk. I will identify the current marketing mix of Cadbury Dairy Milk. I will need to:

  1. Identify the current marketing ...

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