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GCSE: People in Business
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What happens during the recruitment process?
- 1 Once a business is aware it has a vacancy, the first stage is to prepare a job description which lists all the tasks, duties and responsibilities of the jobholder.
- 2 The next stage is to prepare a person specification which details the knowledge, skills, attitude, qualifications and experience of the successful applicant. They will be categorised as essential qualities which an applicant must have and desirable qualities which are preferable.
- 3 Now the business will advertise for applicants. This can be in a local or national paper, web site, newsagent’s window or anywhere the business thinks it will attract the most suitable applicants.
- 4 People will apply using an application form or with a CV. A shortlist of suitable applicants will be drawn up by comparing them against the person specification. They are then usually invited for selection, which may consist of interviews and test.
- 5 A common mistake for students is to think that the process begins with the advert. A company will only advertise for staff once they are sure about the job and the kind of person they want for it. Otherwise, they will be unsure what they are looking for with the advert.
- 1 A small business can have all employees reporting directly to the manager as it is small enough for the manager to know what is going on.
- 2 As a business gets bigger it will need to have more structure and more than one level of boss, so a manager may have staff reporting to them who have more staff reporting to them. This is known as a hierarchical structure.
- 3 A hierarchy must have managers with different responsibilities. These will often relate to the many different functions of the business e.g. marketing, sales, finance, production, purchasing etc.
- 4 A hierarchy allows a big business to be organised so that everyone knows their job and responsibilities are clear. It also provides a clear means for communication to flow through the business.
- 5 The trend is to have fewer managers so that managers have more staff reporting to them. Removing levels of managers is known as downsizing. Benefits of downsizing include more responsibility for more junior staff which should motivate them and less cost for the business as it employs fewer managers.
Key employment laws in the UK
- 1 Discrimination laws – It is illegal to discriminate against certain groups of people when recruiting and in day to day management of them. Specifically an employer cannot discriminate against employees on the grounds of gender, race, age and disability. It is of course acceptable to discriminate on the grounds of ability. Picking the most able person for a job is what the recruitment process is about.
- 2 Employment protection – An employee must be given a contract of employment. They are protected against unfair dismissal as it sets out the possible grounds for dismissal. An employer who disregards this after the first two years of employment can be sued for unfair dismissal.
- 3 Health and safety – An employer must provide a safe working environment and can be held responsible if it does not.
- 4 Minimum wage laws – The minimum that an employer can pay. It varies according to the age of the employee.
- 5 The working time directive – Employers cannot expect an employee to work for more than 48 hours in a week without their permission.
- Marked by Teachers essays 9
- Peer Reviewed essays 7
The interviewer can also rank the candidates on how passionate they are about Primark as this directly shows how committed they are to Primark . The more committed an employee is , the more loyal they will be and they will often be more determined to take the business succeed . * This is an opportunity for the candidate to show they have researched Primark and that they have a real interest in the business . This shows they want to find to find out and they are aware of the aims and values of the business .
- Word count: 3025
Serves as a measure which the applicants can be judged against . It helps to design the advert , select in interviews and short list . A decision is made about whether to recruit internally or externally Internally in large business ? notice boards , emails , website ? intranet , memos , appraisals , meetings and newsletters . Externally ? local and national newspapers , Job recruitment agency , radio advert , company website , trade journals ? specialist magazines , job centres , social media ?twitter and Facebook . You need to consider these factors when deciding whether to recruit externally or internally : cost , target audience and how quickly you need them .
- Word count: 3771