Self-Efficacy Theory Explanation for the Managementof Remote Workers in Virtual Organizations

Self-Efficacy Theory Explanation for the Management of Remote Workers in Virtual Organizations Table of Contents * Abstract * Introduction * Self Efficacy Theory * The Research Model and Hypotheses * Method * Results * Discussion * Limitations and implications for Future Research * Implications for Management Practice * Conclusion * Acknowledgments * Footnotes * References * Appendix A: Questionnaire Items Abstract The current study is a first step in investigating how virtual organizations can manage remote employees effectively. The research used self-efficacy theory to build a model that predicts relationships between antecedents to employees' remote work self-efficacy assessments and their behavioral and attitudinal consequences. The model was tested using responses from 376 remotely-managed employees in 18 diverse organizations. Overall, the results indicated that remote employees' self-efficacy assessments play a critical role in influencing their remote work effectiveness, perceived productivity, job satisfaction and ability to cope. Furthermore, strong relationships were observed between employees' remote work self-efficacy judgments and several antecedents, including remote work experience and training, best practices modeling by management, computer anxiety, and IT capabilities. Because many of these antecedents can be controlled managerially,

  • Word count: 12586
  • Level: GCSE
  • Subject: Business Studies
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Investigate how Human Resources is managed within Delta International Book Wholesalers Ltd.

Introduction I have been assigned to write a formal report on the way in which Human Resources is managed within a medium/large sized company. In order to complete this assignment I have chosen to investigate how Human Resources is managed within Delta International Book Wholesalers Ltd. Delta currently employs around 300 staff. I chose this company because I know a member of staff and have always received a positive response when making general enquiries into the organisation and how business is conducted. E1, Functions of the Human Resource Department There are four distinctive functions for which the Human Resource Department is ultimately responsible. They are: . Manpower Planning 2. Recruitment and selection 3. Training and development 4. Performance management: appraisals I will clearly explain each of these functions and their importance to the business. . Manpower Planning Manpower planning is the activity of management, which is aimed at coordinating the requirements for and the availability of different types of employee. It encourages the business to develop clear links between their business and HR plans so that the two can be integrated as effectively as possible. It also allows the company to control staff costs and numbers employed effectively. Manpower planning has allowed the company to develop a 'skill profile' for each of its employees.

  • Word count: 12479
  • Level: GCSE
  • Subject: Business Studies
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This report is based on functions of the Human Resource department at HSBC Bank. The importance of the human resource function has grown rapidly over the last few years and this report looks at why.

Introduction This report is based on functions of the Human Resource department at HSBC Bank. The importance of the human resource function has grown rapidly over the last few years and this report looks at why. In this report there will be suggestions on how HSBC can improve its human resource department. HSBC Midland Bank is one of the major UK clearing banks; it became a member of HSBC in 1992 and is the HSBC Group flagship in the UK and the rest of Europe. The HSBC Group is one of the world's largest financial services organisation and HSBC Holdings plc, is one of the five largest companies in the UK. Through its global network, the group provides a whole range of financial services including: personal, corporate, investment and private banking; trade services; cash management; treasury and capital market services; insurance; consumer and business finance; pension and investment fund management; trustee services; and securities and custody services. The assets of the group at 30th June 1998 were valued at £290 billion. The group has a network of over 5,500 offices in 81 countries, employing 132,000 people. HSBC Midland employs 32,000 people approximately 70% of which work in its 1,740 branches across the UK. The bank has a personal customer base of five and a half million and business customers of over half a million. Midland branches are grouped together

  • Word count: 12204
  • Level: GCSE
  • Subject: Business Studies
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Our interview sessions to learn the functions of the department, the roles of the executives/managers, and to understand how the organization functions.

Introduction Hotels are not only places one can find great food and comfortable rooms; they are also centers for community life, entertainment, communication, and personal services.1 Thus, it is no surprise that the hospitality industry is labor-intensive; many staff members of all organizational levels are needed. The majority of these employees are entry-level personnel. Their work is directed by supervisors, several of whom were line level employees earlier. These "first-level" managers are critical to the success of the organization. They not only implement procedures and emphasize the organization's culture, but also serve as the link between staff and higher levels of the organization. 2 As a team, we interviewed six members of the executive team at Hilton Boston Back Bay: Debra Small, director of Human Resources; Edward Ortiz-Alcantara, manager of Human Resources; Paul Dwyer, Director of Security; Ruth Raposo, Director of Housekeeping; Stan Pendrak, Director of Catering; and John Sparaco, Assistant Banquet Manager. The purpose of our interview sessions was to learn the functions of the department, the roles of the executives/managers, and to understand how the organization functions. The Seven S Model is a useful tool for companies to determine what works in their organizations. The hard variables - Structure, Strategy, and Systems - must align with the soft

  • Word count: 11934
  • Level: GCSE
  • Subject: Business Studies
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This is a report on Marks and Spencer a well known retail company in the UK. Marks and Spencer has also recently been in the news for falling profit and sales in 1999/2000

Business and management Unit 2 Task 1 This is a report on Marks and Spencer a well known retail company in the UK. Marks and Spencer has also recently been in the news for falling profit and sales in 1999/2000. So Marks and Spencer is now on its way to recovery. It's famous for setting the highest of standards in the retail industry, pioneering its own charge card and generating such snob value on its products, yet controlling prices to bring their products within most people's reach. Marks and Spencer has extended its brand overseas where it continues to achieve substantial growth. This is likely to be its main source of growth in the near and long term future as the company develops its franchise business. There are around 628 locations for Marks and Spencer's. The company makes great weight of how it is run - first class customer service, operating efficiency (through economies of scale), long-term partnership with suppliers, financial services, staff rewards and overall packages the best in the high street. Following a wide-ranging and detailed strategic review of its business, the Board of Marks & Spencer has announced significant changes to the Group strategy and structure. The Board and management team is committed to restoring profitable growth. This will be achieved by total focus on the recovery of the UK Retail business.

  • Word count: 11502
  • Level: GCSE
  • Subject: Business Studies
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GlaxoSmithKline's business is to discover effective medicines and healthcare products for people throughout the world and create shareholder value

INTRODUCTION The business that I have done research into is GlaxoSmithKline. This company is a globalised research-based pharmaceutical public limited company. Its ownership structure has changed a great deal since the original company was first established in 1715. Originally a pharmacy, the company has expanded, merged with and taken over other companies over the decades. The last of these was the merger between Glaxo Wellcome and SmithKline Beecham, which formed the current company of GlaxoSmithKline. GlaxoSmithKline's business is to discover effective medicines and healthcare products for people throughout the world and create shareholder value. They are one of the world's leading producers of prescription medicines, vaccines and consumer healthcare products (Toiletries, Drinks). These products include SEROXAT/PAXIL, AUGMENTIN, WELLBUTRIN and ZOTRAN, all of which are pharmaceutical products. AQUAFRESH, LUCOZADE, NIQUITIN CQ and SENSODYNE, these are known as consumer healthcare products. HEPATITUS and INFANRIX, which are vaccines. The company provides over 7% of the total global pharmaceutical sales and supply 24% of the world's vaccines. They manufacture and distribute more than 10 million packs of medicine every day. GlaxoSmithKline now has a Board of 13 Directors, and a further 15 members of The Corporate Executive Team. These members are the Presidents of the various

  • Word count: 11425
  • Level: GCSE
  • Subject: Business Studies
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Report is based on a thorough understanding of how the college is organized and how the various departments in the college function and relate to each other

BUSINESS AT WORK My name is Sultan Ahmed and I have recently been appointed as General Assistant to the manager of Client Services Department at City and Islington College. Before I start working, my manager wants me to have an inside view of the college. She therefore, asked me to write a report accordingly. The following report is based on a thorough understanding of how the college is organized and how the various departments in the college function and relate to each other. I am also going to look at how everyone works towards achieving the objectives of the college. Type of ownership City and Islington College is a Public Corporation in the Public sector. A Public Sector consists of organisations that are owned by the government. Public sector includes organisations such as the Post Office, the NHS (National Health Service), schools, colleges and so on. The advantages of being a Public corporation are: * It is a non-profit making business * There are no pressures to make profit * There are no shareholder pressures * No financial pressures * It involves helping the local community * More job security for staff The drawbacks of this type of ownership are: * Teachers stress due to extensive working hours and inspection * Jobs in the public sector such as the Police, Doctors and teachers involve the highest stress. The college is mainly run by the governors.

  • Word count: 11127
  • Level: GCSE
  • Subject: Business Studies
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Business at work - Tesco

Business at work Tesco I have been given the task to find out how a business works and what its objectives are. These are some of the things I aim to find out for my business * The objectives * The type of ownership * Its organizational structure * The management styles used by the company Tesco was founded in 1924. The company has grown and continuously developed, responding to new opportunities and pioneering many innovations. Its now Britain's leading food chain. It was founded by sir Jack Cowen, the brand name of Tesco first appeared on tea in 1920s the name was based on T. E. Stockwell that's because of the first 3 letters of the name. The first store was opened in burnt oak Edgeware. Tesco is the leader in retailers with Sainsbury Plc second on the list. To insure that Tesco stay the leader they are investing 15 million for British growths so that they get better fresh produce. This is also to help them grow better fruit and vegetables during the seasons. Tesco offer a number of services * Home shopping * Personal finance * Internet access Through all this they have a number of products that they sell. Home shopping Home shopping you can purchase a number of different products. Such as groceries and food all the general you can also purchase clothes and tapes music and you can even book flights to go and travel the world within the site. Whatever you

  • Word count: 10864
  • Level: GCSE
  • Subject: Business Studies
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how HRM orperate within any oraganisation

.0 Introduction to the assignment The aim of this assignment is to see how Human Resources operate within any organisation, and why it is important to have effective Human Resource Management. There are many things such as, Human resource planning, Recruitment and Selection and Training and Development which helps a company to achieve its objectives. For a business to achieve its objective it must have the right number of employees with the right qualification and training to meet the needs of the company. The Human Resources department of a company will check if an employee has the right qualification and training to carry out its job. 2.0 Introduction to the company J Sainsbury plc is the 12th largest food retailer in the US, and strong regional player, with 185 stores. It has interests in financial services and property. The group comprises Sainsbury's Supermarkets and Sainsbury's Bank in the UK and Shaw's Supermarkets in the US. 2.1 Background history John James and Mary Ann Sainsbury founded Sainsbury in 1869. They opened their first small dairy shop at 173 Drury Lane, London. Drury Lane was one of London's poorest areas and the Sainsburys' shop quickly became popular for offering high-quality products at low prices. It was so successful that further branches were opened in other market streets such as Stepney, Islington and Kentish

  • Word count: 10728
  • Level: GCSE
  • Subject: Business Studies
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Investigate customer service practices in Delta International Book Wholesalers Ltd. and Lance Owen Ltd.

Introduction As part of my customer services assignment, I have been asked to identify two businesses where it is possible for me to in investigate customer service practices. I must produce a case study comparing two business organisations, investigating the extent to which each has developed an effective customer service programme and evaluate the effect of those programmes on customer satisfaction. The businesses I have chosen for the purposes of completing this assignment are Delta International Book Wholesalers Ltd. and Lance Owen Ltd. I chose Delta because I have worked there in the past, and have a close relation who is a current member of staff and could therefore help me acquire general information about the organisation. Delta's aim is to provide books to customers all over the world. Their motto is "Any Book, Any Publisher, Any Where". Delta's main customers are schools, institutions and bookshops overseas, usually those that are specializing in English Language Teaching Books, or schools who are teaching English as a foreign language. Delta operates from just a single headquarters, which is located in Surrey and deals with customers all over the world. The other business organisation that I have chosen is Lance Owen, which is a subsidiary of Vauxhall Motors. I chose this business because I know a member of staff, who might be able to help me investigate

  • Word count: 10486
  • Level: GCSE
  • Subject: Business Studies
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