The Human Resources Department at Marks and Spencer's is usually responsible for recruiting new staff and for training them to do their job. When job vacancies arise, it draws up documents

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The recruitment process

The Human Resources Department at Marks and Spencer's is usually responsible for recruiting new staff and for training them to do their job. When job vacancies arise, it draws up documents for specific purposes, organises and runs interviews.

The Human Resources department has to follow certain procedures before a job can be advertised. Below are the different stages explaining the process in detail:

.)Vacancy occurs

Three reasons why a vacancy may arise in a business:

> retirement

> promotion

> going to a new job

2.)The Human Resources manager then draws up a job description

The job description should contain these basic details about the vacancy:

> the job title

> the position in the organisation chart

> a list of duties

3.)Person specification drawn up

The person specification should include the following details. This specification represents the ideal qualities of the person required to fill the vacancy:

> qualifications

> experience

> personality

4.)The job is advertised

The Human Resources manager needs to consider the following:

> what details need to go in the advert e.g. pay, working hours etc.

> where the advert should be placed e.g. newspaper, magazines, posters etc.

5.)Candidates apply for the job

The advert will usually say what the candidate needs to send in as part of their application. This will probably include:

> a letter of application and/or a completed application form
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> a copy of their curriculum vitae or CV. The CV contains personal information about their qualifications and interests.

6.)The application forms are sifted by the Human Resources manager to reduce the number or shortlist the candidates being considered

If the Human Resources compare these documents they can assess whether the person has the right skills for the job:

> the CV

> the job application form

> the job specification

7.)Arrange the interviews

Why are the candidates interviewed?

> whether a ...

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