Task Analysis.

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Susy Lumsden 10F1.

Mr Alexander.

Task Analysis.

There are numerous ways I could solve the given problem of producing a home-based travel agency. Each method has its advantages as well as disadvantages, however some of these outweigh the others.

The company could perhaps set up a system themselves, keeping records on paper in a cabinet. This could prove to be an effective way to store and file customer information.  Records could be accessed easily with little effort whilst kept secure, without worry of third parties obtaining customer’s personal information. As helpful as this may be, there are many disadvantages to this method of storing personal details. A container to store the files in securely, could take up a lot of valuable space and be time consuming to set up as assembly of the container would have to be considered as well as the time it takes to write out each file, print and sort for storage in a logical manner such as alphabetically. Also, time would be consumed when new records are created, printed and stored. The loss of a file or record due to a number of factors including misplacement and destruction of data could become a hindrance as money and time would be lost.

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Another method would be for the company to perhaps set up their own database system. Again, there are many advantages and disadvantages to this technique. The system would possibly be less efficient compared to a professionally created program and therefore cost the company time and money to update or fix possible errors that may occur upon the system. The creator may also not have the required ICT knowledge in order to set up a fully functioning database. Time, money and effort would have to be sacrificed in order to create the system, which although may not take up a ...

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