How are social conditions presented and how does Dickens make this message palatable in A Christmas Carol?

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In A Christmas Carol, how does Dickens make the reader aware of social conditions in the nineteenth century? How does he make this message palatable?

Many of Dickens' novels are about social reformation and how society in the Victorian era should be more charitable

Dickens had a hard childhood he was even forced to work in a shoe-polishing warehouse at his worst time, which he refused to talk about later in his life. He knew of the struggle that many of the people living in that era and wanted to make it apparent to the middle class, who were his target market, what conditions were like for the poor and how the bourgeois can help. However, he did not want to come off as preachy, and therefore finds a way to integrate his moral into A Christmas Carol without making it too explicit.

The preface is to forewarn the reader that the story is not to scare them or unnerve them but simply to get his point across and establish similar ideas in their minds and for it to 'haunt them pleasantly.'

Carol begins with an introduction which sets the scene and tells the reader background information about Ebenezer Scrooge and Jacob Marley which is necessary to understand that it definitely is Marley's ghost that appears to Scrooge in the next stave. We learn that Scrooge does not correct people if they call him Marley even though he is long dead. This is symbolic because in a way, Scrooge is not truly alive and is buried in his business. Even though Charles Dickens is explaining to the readers that Marley is dead and that Scrooges "lives" a dreary life, the tone of the narrator is informal and almost friendly. Dickens' confidence in him is seen when he opens the main story with "once upon a time" which is normally ill-advised, but he however executes it successfully.

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The conversation Scrooge has with the two 'portly' gentlemen that are collecting money for the poor at Christmas show us the conditions in which the destitute lived in. They had to work in union workhouses to survive which offered them no money for any luxuries. The prisons were there for people who were in too much debt. This of course was not helpful in the slightest for they were simply put in a cell, unable to work in order to earn money or become educated enough to get a decent job. Dickens of course had firsthand experience with such ...

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