This task requires me to use labour market information with various graphs and tables and to interpret my main findings and an explanation on how it will affect William Human Resource.

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This task requires me to use labour market information with various graphs and tables and to interpret my main findings and an explanation on how it will affect William Human Resource.

Qualification

                          BOROUGH DATA WITHIN WEST LONDON

Looking at this data it can be said that Hammersmith and Fulham is the highest qualified borough and also this area is very competitive with other shops and this is the sort of location that William Hill are looking for to operate within. This table will enable William Hill HR department to plan for the future, as they will be able to see the different qualifications in various boroughs throughout West London and compare the data so know where its best to open stores because if they have higher qualifications it show they can use initiative and require less training in comparison to non-skilled people. If an area is lacking in qualification then William Hill know that if workers are employed in that area then certain training programmes have to be run by them to allow the people to be more equipped to work for William Hill especially mangers because greater experience and skills is required from them.

Looking at this graph it can be seen that most people in West London have a good percentage of literacy and communication skills however the people in West London need to improve their I.T skills. This will affect William Hill very much because if employed communication is very important especially to customers and with other employees in order to be productive and other customer services. This graph will help William Hill to plan for the future because they will be able to see what skills that are lacking in this location ad from this the HR department will be able to think ahead when recruiting what training these individuals need so their employees will not be lacking of it.

It can be said that on average in West London from all business there is a skills shortage from the population and probably in other parts of England to but William Hill are rather concerned in the community which they operate in. During 2001 10% of West London’s learning and Skills council’s employees reported a skills gap in the workforce and looking at the above graph and table it can be said that mainly the skills gap is found in computing, literacy and followed by technical or practical job related skills. This affects William Hill, as they will be looking for employees to have good communication and number skills therefore if William Hill staffs do not have these essential skills they will need to be trained also William Hill will have to make sure when they do recruit new staff that they already have these skills especially Cashiers because they have to giving and receiving the correct amount of money when serving customers.

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Also looking at the above graph it shows that Hammersmith and Fulham have the most qualified workers in the West London area whereas Hounslow and Harrow have the least skilled workers.

Looking at the qualification information I found out about West London I feel it will cause problems for William Hill shops structure as they may have to recruit people who do not have the right skills as there is a shortage of skilled people in West London however this should not be a problem in the long run due to the type of sector William Hill operate in because ...

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