We hope for you to feel comfortable here and no all staff as well and the staff knowing you and all you’re relatives and friends.
Rights to be respected:
Every client in the car home is asked before they come what they would prefer to be called. For example, would a lady like to be called by her surname name, Miss Wilson or, by her maiden name, Liz. This is a preferred choice which is entirely down to you’re decision. The active part that you’re supporting relatives and friends take on will be fully acknowledged and their active participation will determine the quality of care you receive.
Treated equally and not discriminated against:
Sherwood’s Nursing Home accepts all religious denominations within the British multicultural society that surrounds us today. We do not discriminate against any form of religion or practices and value each individual. We support all clients with their religious choices and encourage that if there is discrimination within the care home then it should be reported it immediately.
Treated in a dignified way:
The dignity in care which is needed to meet individual needs is recognised within Sherwood’s Nursing Home. The key to make sure these needs are met it ‘The Governments ten dignity challenges’. This ensures that our staff and residents understand what service needs to be provided to meet the requirements of dignity in care.
Able to communicate using their preferred methods of communication and language:
Sherwood’s Nursing Home accepts all religious within the British multicultural society that surrounds us. We have link’s to most churches in are area and religious organisations and your own Priest/Minister/Religious Leader is welcome to come to the home and visit you or, if organised a member of you’re family or a friend could take you to a religious service but should inform a senior member of staff before doing so.
Cared for in a way that meets their needs:
For example, if a doctor prescribes medication for a client then it is important as a key worker you will keep it and will give it you at prescribed times. Although, if you are able and would prefer you can arrange for you to keep your own medicines.-you’re key worker makes this decision.
Treated as an individual:
Each client is treated as an individual and everything is based around there individual needs. These need’s are met when we you, the care home (and you’re relatives) plan out ‘You’re Car Plan’. This plan enables us to see what you and you’re relatives want out of the care home.
Allowed privacy:
We see privacy as a very important part of the care base value. All clients will be asked how they want things and staffs are trained to value this. Therefore, because we value the importance of privacy this is put into practice. For example, staff will knock on you’re doors to come in and for clients who can not wash/clean themselves then the same sex of client will be asked to help.
Protected from danger and harm:
All residents within the care home are protected from harm and danger and if this isn’t happening then this must be done! All staff knows it is up to the client how they are protected and whether the staffs agree or not it is of the clients choice and staff value that.
Allowed access to information about them selves:
Although we keep all clients information confidential, obviously, clients have a right to know exactly what information we have about them.
Takes account of their choices and protects them:
Sherwood’s Nursing home ensures that all residents are treated well, respected, has choice and is comfortable and safe in the care home. All clients have the choice of their: clothing, meals, whether they practise their religion, activities, furniture and pictures in their room. Staffs understand whether they feel you are making the right choice or not that they should not get involved and that their job is to make you feel as comfortable as possible and to achieve this goal we feel we need to work together.
We believe that each client within the care home is unique and should be treated as an individual. We want not only to achieve the comfort of you in the home but also we want you to feel like this is you’re home. I take a lot of pride in running the nursing home and if none of the above is being followed action will be taken.
Finally, I would like to thank you for taking the time to read this leaflet and I hope to see you or you’re relatives as prospectors soon so you can see the caring home first hand and become part of the loving environment we provide.
