Developing Effective Communication in Health and social Care

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Kirsty Hall

Unit 1

Developing Effective Communication in Health and social Care

Communication is a way of creating an understanding with an individual or within a group, it is important that you have good communication skills when working with others in order to follow and obey instructions clearly and correctly without any misunderstanding.

Communication in health and social care settings is used daily, for example teachers communicate with pupils, parents and work collies, In this health and social care environment it is important that commination is clear from both the teacher and parent in order to hold a fluent conversation that maintains eye contact, teachers will need to communicate with parents to discuss their child/children’s school work or issues that may need to be addressed in more detail. For example family problems that may affect the quality of a child’s school work, if communication is not effective it may cause confusion and problems could accrue if the message is not summarised.

There are two different ways of communicating which are verbal and non-verbal; Verbal communication involves talking to present ideas, thoughts and feelings, good verbal communication is the ability to both explain and present your ideas clearly through the spoken word.

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The tone and paste of voice is also very important when talking as it can often show what mood an individual is in. For example if you talking to someone very loudly with a fixed tone the person you are speaking to will think you are angry with them, on the other hand if you speak calmly and quietly with a varying tone you will come across as being friendly.

Non-verbal communication doesn’t involve any use of speech interaction, to communicate in a non verbal way would be writing, facial expressions, eye contact, listening, brail, makaton as well as through ...

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This is a good essay on communication but is a little confused in places. It may have helped to try and draw a plan before writing to help order the work. The writer could extend by bringing in a little theory such as the Communication Cycle or SOLER theory. ***