• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Developing Effective Communication in Health and social Care

Extracts from this document...


´╗┐Kirsty Hall Unit 1 Developing Effective Communication in Health and social Care Communication is a way of creating an understanding with an individual or within a group, it is important that you have good communication skills when working with others in order to follow and obey instructions clearly and correctly without any misunderstanding. Communication in health and social care settings is used daily, for example teachers communicate with pupils, parents and work collies, In this health and social care environment it is important that commination is clear from both the teacher and parent in order to hold a fluent conversation that maintains eye contact, teachers will need to communicate with parents to discuss their child/children?s school work or issues that may need to be addressed in more detail. For example family problems that may affect the quality of a child?s school work, if communication is not effective it may cause confusion and problems could accrue if the message is not summarised. ...read more.


Brail is a system of raised marks that is used through sense of touch, Brail allows people who have limited or no vision to read and write through their sense of touch. Makaton is the easiest way to communicate in health and social care settings as its both verbal and non-verbal, it is a method using speech as well as signs and symbols, Picture cards are used to relate facial expressions with the word to make the words more easily recognised by those with learning difficulties. With out speaking your posture still sends messages to others on how you are feeling this is called body language, for example slouching on a chair can show a lack of interest in what is going on in the environment around you, folded arms can suggest that you are feeling negative or defensive about a person or situation, this is also known as closed body language and people may hesitate on approaching you. How ever if you have good eye contact with the person who is talking, and nod when appropriate this shows that you are interested and that you are taking in the information that is being shared. ...read more.


A barrier blocks communication and stops messages from being received clearly, Language differences is a barrier as not everybody you meet throughout your life will speak the same first language as you. To overcome this you would need to use a lot of hand gestures, speak clearly, and paste your voice. Pictures could also be used to communicate. However in extreme situations the use of interpreters will make communication a lot clearer, for example in health and social care settings a patient may not understand what the doctor/nurse is trying to explain to them about their health. Environments IS also a common barrier as it is very head to hear what someone is saying if there is a lot of distracting background noise. It is also very difficult to make sense of individual?s facial expressions if the lighting in the room is poor. Also you may become distracted if someone walks past the door or window, in health and social care settings a school is a great example as pupils will be more interested in what is out of the window rather than focusing on what the teacher is saying. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE Health and Social Care section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Here's what a teacher thought of this essay

3 star(s)

This is a good essay on communication but is a little confused in places. It may have helped to try and draw a plan before writing to help order the work.

The writer could extend by bringing in a little theory such as the Communication Cycle or SOLER theory.


Marked by teacher Sam Morran 22/05/2013

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE Health and Social Care essays

  1. Marked by a teacher

    The care needs of people at different stages of life.

    4 star(s)

    Therefore, they may require home and nursery care. Multi- disciplinary care is provided through social work, psychiatry, medicines and speech therapy. IMPROVING SELF -CONCEPT THROUGH CARE NEEDS. An individual's self- concept can be a big thing influenced by their care needs, or the quality of care they receive.

  2. Marked by a teacher

    Explain barriers to effective communication within a health and social care environment

    4 star(s)

    knowledge of them but it is important that when explaining to patients we do not use these terms. E.g. Doctors use medical jargon when talking with colleges but patients may not understand so it is important that the doctor explains.

  1. Describe the overall structure of health services provisions in the UK

    NSFs are implemented in partnership with social care and other organisations. They have duties which: * set national standards and define service models for a service or care group; * put in place programmes to support implementation; * establish performance measures against which progress within agreed timescales would be measured.

  2. Describe one piece of relevant legislation and one code of practise for a chosen ...

    Code of Practise for Social Care Workers * What is the Code of Practise? The Code of Practice for Social Care Workers is a list of statements that describe the standards of professional regulation and practise required of social care workers in their daily work day.

  1. Defining Health and Well-being

    We must keep a balanced diet, active fitness and regular check-ups with our GPs to make sure we stay in good physical shape. Our physical health can be drastically affected if we are tempted by things such as tobacco and alcohol.

  2. Argyle's and Tuckman's Theories of Communication.

    The storming part is hard because the fact that the group members don?t know each other properly will make it hard because different people might have different ways of communicating and this may be a barrier to communication.

  1. Michael Argyle's communication cycle and Tuckmans stages of group interaction.

    Storming: this includes tension, struggle and sometimes even arguing with the opposite person about the way how the group may work. 3. Norming: is when you see the group is forming together and you consciously and unconsciously you start to approve of the groups, group values.

  2. P4: Explain potential differences in care needs of individuals at different life stages

    Social care can be provided to adults who are experiencing big problems and the possibility of becoming homeless. Stressful events can be very intense during adulthood. As children get older and leave home this will have a bi effect on their parents who may suffer the ?empty nest? syndrome.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work