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Developing Effective Communication in Health and social Care

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Introduction

´╗┐Kirsty Hall Unit 1 Developing Effective Communication in Health and social Care Communication is a way of creating an understanding with an individual or within a group, it is important that you have good communication skills when working with others in order to follow and obey instructions clearly and correctly without any misunderstanding. Communication in health and social care settings is used daily, for example teachers communicate with pupils, parents and work collies, In this health and social care environment it is important that commination is clear from both the teacher and parent in order to hold a fluent conversation that maintains eye contact, teachers will need to communicate with parents to discuss their child/children?s school work or issues that may need to be addressed in more detail. For example family problems that may affect the quality of a child?s school work, if communication is not effective it may cause confusion and problems could accrue if the message is not summarised. ...read more.

Middle

Brail is a system of raised marks that is used through sense of touch, Brail allows people who have limited or no vision to read and write through their sense of touch. Makaton is the easiest way to communicate in health and social care settings as its both verbal and non-verbal, it is a method using speech as well as signs and symbols, Picture cards are used to relate facial expressions with the word to make the words more easily recognised by those with learning difficulties. With out speaking your posture still sends messages to others on how you are feeling this is called body language, for example slouching on a chair can show a lack of interest in what is going on in the environment around you, folded arms can suggest that you are feeling negative or defensive about a person or situation, this is also known as closed body language and people may hesitate on approaching you. How ever if you have good eye contact with the person who is talking, and nod when appropriate this shows that you are interested and that you are taking in the information that is being shared. ...read more.

Conclusion

A barrier blocks communication and stops messages from being received clearly, Language differences is a barrier as not everybody you meet throughout your life will speak the same first language as you. To overcome this you would need to use a lot of hand gestures, speak clearly, and paste your voice. Pictures could also be used to communicate. However in extreme situations the use of interpreters will make communication a lot clearer, for example in health and social care settings a patient may not understand what the doctor/nurse is trying to explain to them about their health. Environments IS also a common barrier as it is very head to hear what someone is saying if there is a lot of distracting background noise. It is also very difficult to make sense of individual?s facial expressions if the lighting in the room is poor. Also you may become distracted if someone walks past the door or window, in health and social care settings a school is a great example as pupils will be more interested in what is out of the window rather than focusing on what the teacher is saying. ...read more.

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Here's what a teacher thought of this essay

3 star(s)

This is a good essay on communication but is a little confused in places. It may have helped to try and draw a plan before writing to help order the work.

The writer could extend by bringing in a little theory such as the Communication Cycle or SOLER theory.

***

Marked by teacher Sam Morran 22/05/2013

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