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Understand ways to overcome barriers in a health and social care environment:

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´╗┐Pavinder Ubhi Cu 151901 Group E Health and Social Care Level 3 P3 Understand ways to overcome barriers in a health and social care environment: There are different ranges of environmental factors which impact the communication but also the interaction within the health and social care environment. Most of the factors are usually experienced through everyday life but most of these factors are usually taken for granted. Positive and negative influence on communication: 1. The support of effective or the success its self which is processed through communication and the interaction which is done through the social care environment which influences a number of factors. Some or just many factors which promote certain behaviour of communication from interaction or effective communication which will border by limiting the interaction but also limit the barrier towards effective communication. Many care professionals who work within the health and social care environment can often defuse the barrier of effective communication. 2. Noticing being aware of certain problems but also finding a solution. 3. Adjusting their communication approach but also there interactive skills to be aware of the certain barriers. 4. Changing your ways to be able to adapt to the physical environment of the care setting. Environmental factor: The characteristic of the physical environment its self can usually effect the communication between two people who communicate but this may also frighten individuals from communicating with one another from the bases when communication is used within specific parts of the setting where communication usually takes place there are certain qualities of interruption for example noise level, the arrangement of the setting, the quality of lighting, time but also the amount of space available. Which all these factors mentioned above can have an impact but also have an effect of when interacting and communicating. Consider the setting: Most people, who usually use the care services may indulge, interact and communicate with certain members of the care professionals within their own premises for example there home but also in community facility which relates to GPS, day centres or in residential care houses or certain institutional care environments for example hospitals. ...read more.


For example you?re yourself as a person your value and beliefs may differ from others such as family members, friends or neighbours. Most may consist of certain differences ? like for instance some individuals may see things in the same way we do. Sometimes the differences in relationship to values and beliefs can lead to misunderstandings of judgements, failure but also the understanding of what an individual is trying to communicate from certain conflicts which may rise. Barriers which involve values and beliefs which can be overcome: Knowing and understanding about another individual values and beliefs may give you an understanding of how they communicate but may also show why they are taking this approach for example showing an issue knowing by respects an individual?s diversity . Prolonging and valuing the rights of individuals. Barriers associated with language needs and preferences: Certain individuals may find it easy to communicate in their language of need. By noticing peoples preference of language will help them improve their interaction with themselves. But also the how a person may communicate such as their language may become a barrier for them when using effective communication. With a combination of using slang, jargon or an individual using a strong accent can make it very hard to understand what the individual may be talking about through plain English. So certain communication can be misunderstood. But even so far all those care workers who may find that all service users who can understand English are wrong but towards this make a cultural expectation which may limit the users who use the services. Certain barriers which are linked to language needs but also choices which can be overcome: 1. Find the right method of communication when communicating with individuals. 2. Use own method of verbal skills in a clear accessible way. 3. Know your own understanding of others or individuals messages when briefing or summarising. ...read more.


Noticing by being aware of the surrounding of the individuals communication needs by making sure the lighting is adequate, the background noise is low but also the seating arrangement is good but also organised for instance. Barriers associated with aggression and submissiveness: Individuals who become aggressive are usually scared or stressed. Due to this contrast those individuals who feel left out or subdued whey they feel down but also mistreated. Within both of these outcomes the individual?s stance to join in and talk effectively is usually effected. Anger can usually escalate quickly to a certain point where the individuals anger may stop them from anguishing in a two way process of communication due to this course anyone who is subdues may not be able to express their thoughts but also state there rights to gain access to support the services. Care service individuals can overcome these problems relating to anger and submissiveness by: 1. Being able to use own verbal and non-verbal communication skills in a calm manner not in augmenting way. 2. Noticing by being aware of using clear straight objectives when communicating with those individuals who are aggressive but are also supported towards those who are temperamental. 3. Being aware of the surroundings the space, lighting and space are able to defuse or escalating aggressive situations. 4. Allowing individuals to take care of certain situations which they may find stressful. 5. Being aware of noticing physical contact of getting into arguments is a way of hitting back. 6. Using certain factors such as reflective listening to understand the individual needs by reassuring them that their perspective is taken seriously but also valued Reference Argyle, M. (1967) The Psychology of Interpersonal Behaviour, Penguin, Harmondsworth Bales, R.F. (1970) Personality and Interpersonal Behaviour, Holt, Rinehart and Winston, New York Burnard, P. (1992) Communicate! Edward Arnold, London Tuckman, B.W. (1965) ?Developmental sequences in small groups?, Psychological Bulletin, 63, 384?99 Moonie,N (2010) Health and Social Care Level 3 Book 1, Developing Effective Communication in health and social care Page 1 to 1 9 ...read more.

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