A person's performance in an organization is influenced by several individual factors(Personality, attitudes and beliefs, perception, motivation) but in particular, by Motivation. The dictionary defines motivation

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Module Title:  BSM023 Managing People

Module Co-ordinator: Dr. David Jones/

The Role of Organisational Behaviour In Managing Individuals

Author: Xue Q. Xie ( Jinnfie)

Major: Master of Purchasing and Supply Chain           Management

Contents                                                                                              

List of figures

1.2.1  Maslow’s  Hierarchy of Needs                                                          4

List of tables

2.2.1  Usual payments systems                                                                 7

Introduction                                                                                              3

Chapter 1

  1. General theories of motivation                                                             4
  2. The importance of work motivation                                                      5
  3. The factors impact work motivation and job satisfaction                      5

Chapter 2

2.1    Explanation of managers’ task from aspect of motivation                6

2.2    Motivators                                                                                         6

2.2.1 Financial Motivators                                                                          7

2.2.2 Non financial motivators                                                                    8

Conclusion                                                                                                8

Introduction

What people actually do at work is critical to organisational success, and it is no accident that the field of the organisational behaviour, the study of the structure, functioning of performance of organizations and the behaviour of groups and individuals within them(Derek Pugh,1972,p9), has become an important area of organization management.(John Arnold,1998,p221) . A person’s performance in an organization is influenced by several individual factors(Personality, attitudes and beliefs, perception, motivation) but in particular, by Motivation. The dictionary defines motivation as “the reason why somebody does something or behaves in a particular way”(Oxford Advanced Learner’s Dictionary of Current English, 2000, p1128). Essentially the word motivation as used in the business management means the natural desire to get the job done(www.teambuilding.co.uk). This essay will illustrate the importance of work motivation and analyse some motivators which can increase personal performance and organizational productivity or efficiency.

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1.1 General theories of motivation

Maslow (1943), McGregor (1960), Herzberg (1966), the three people indicated their own theory on motivation and how it could be achieved, respectively.

Maslow’s Hierarchy of needs (Fig.1.1) – He proposed five classes of human need, physiological, safety, belongingness, esteem and self-actualisation(John Arnold,1998,p247) . In Fig.1.1, from bottom to up, when one need is realized in certain extent, the next one turns to the most important motivator to derive people’s behaviour. For example, hungry, cold people will seek food and shelter first. Once they are well fed and comfortable, they will turn their attention ...

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