Abstract

The coursework is going to describe about current HR practices and procedures at the largest UK energy supplier Scottish Power. More specifically, it’s going to give a clear idea about the recruitment, selection, assessment, performance and reward management of Scottish Power. While doing so, emphasize are mainly given on current practices as well as strength and weakness of those practices which are shown in evaluation part. Finally, some recommendation has been provided considering the current weaknesses of human resource management of Scottish Power.


Table of Contents

Contents                                                                Page Number

1. Introduction and overview                                                4-6

1.A. About the company                                                4

1.B. Vision of Scottish Power                                                4

1. C. Product and Services provided by Scottish Power                5

1. D. Aim of the research report                                        6

2. Current HR practices at Scottish Power                                7-22

2. A. Job Analysis                                                        7-9

2.B. Workforce planning at Scottish Power                                10-11

2. C. Recruitment at Scottish Power                                        11-14

2. C. i. Apprenticeships                                         11-12

2. C. ii. Graduate program                                         12-13

2. C. iii. Recruitment process at Scottish power                14

2. D. Employee Selection Steps at Scottish Power                        15-17

2. D. i. Submission of Application form                        15

2.  D. ii. Screening of candidates                                16

2.D.iii. Interview                                                16

2. D. iv. Assessment day                                        16

2. D. v. Final selection of employees                                 17

2. E. Training and Development at Scottish Power                        18-20

2.E.i School Based Programmes                                 18

2.E.ii. Community Based Programmes                         18

2.E.iii. Work Based Programmes                                19

2.E.iv. Staff Development Community                        19

2.E.v. Financial education seminar                                19

2.E.vi. Employee Assistance program                        20


2. F. Employee benefits at Scottish Power                        20-22

2.F.i. Basic Salary                                        20

2.F.ii. Stakeholder Pension                                20

2.F.iii. 31 days’ holiday inclusive of statutory

holidays                                        20

2.F. iv. Sick Pay                                        21

2.F.v. Occupational Health                                21

2.F.vi. Childcare Vouchers                                21

2.F.vii. Gym Membership                                21

2.F.viii. Give As You Earn                                21

2.F.ix. General Motors Partners Programme                22

2.f.x. Voluntary benefits                                22

3. Evaluation of HR procedures and process of Scottish Power        23-26

3.A. Scottish Power’s HR team add values to the firm        23-24

3.B. Effieeint  recritment and selection process                24-25

3.C. Satisfactory Training and Devleopment                        25

3.D. Benefits from IEX TotalView Workforce

Management system                                        25-26

3.E. Evalution of job environemnt                                26

3.F. Evaluation of employee reward                                26

3.G. Employer of choice                                        26

4. Recommendations                                                        27-28

4. A. Should give more emphasize on Health and Safety        

 trainings to employees                                27

4. B. Should hire better employees to improve services        27

4.C. Should recruit wide range of people                        28

5. References                                                                29-30


1. Introduction and overview

1.A. About the company

Scottish Power, which is part of the wider Iberdrola Group, is UK's leading supplier of green energy products to domestic and business customers (Scottish Power Ltd, 2009). ScottishPower was formed in 1990, in preparation for the  of the previously state owned Scottish electricity industry the following year (Guardian, 2000).  In June 18, 1981 Scottish Power floated its share on stockmarket (Energy Linx, 2009). In 1993, Scottish Power was granted a license to enter into the public telecommunications industry, and it immediately installed fibre-optic links within its already existing network of communications between Glasgow and Edinburgh (Times London, 1994).

1.B. Vision of Scottish Power

The vision of Scottish power is to be the UK’s best integrated energy supplier and a world leader in renewables (Scottish Power Ltd, 2009).

“The future will be built on delivering our vision and becoming the UK’s best integrated energy supplier and a world leader in renewables” (Scottish Power Ltd, 2009).

In order to underpin the vision, the people at  Scottish Power Ltd are united in driving the following six key areas:

  • Improving margins
  • Investing in and renewing our assets
  • Growth through major organic investment
  • Managing cash and minimising working capital
  • Operating responsibly – environment, employees and society
  • Being agile and responsive to new opportunities
Join now!

1. C. Product and Services provided by Scottish Power

Scottish Power is an integrated multi-utility business, which serves electricity and gas customers in the US and the UK. The company’s main activities include electricity generation, transmission, distribution and supply services in both the US and UK (Data monitor, 2006). Scottish Power is headquartered in Glasgow, Scotland.

It focuses on three key areas: 1) , 2) safety and .

There are three main business units at Scottish Power:

                Source: Scottish Power, 2009.

Scottish Power's sister company, Scottish Power Renewable, is also part of the Iberdrola Group. ...

This is a preview of the whole essay