Consumer-Oriented Strategies
These strategies are aimed at the consumer:
These strategies attempt to give the brand a personality, and that personality- instead of any ‘built-in’ or intrinsic features of the product – is what is being sold. David Ogilvy is credited with developing the idea of a brand image in the 1950s for products like Schweppes.
With Coca Cola and Pepsi we have two similar products which are differentiated by the way each brand is portrayed and communicated through advertising. This approach works well in a competitive market environment or where the product might be classed as a commodity, i.e. soap, beer etc. This type of advertising also works well for products which have obviouse social identities, i.e. cars. Products which are invisible, i.e. cleaning products or food products stored in cupboards, are also sold by using the brand image approach.
Finally, this approach works well for personal-hygiene type products which relate to an individual’s esteem in a social sense.
This brand strategie draws parallels between the product and a particular way of life:
*See
Nike, & certain young social groups, some athletic (sporty), some image (almost gang related, positioning of clothing)
Dunhill, sophisticated, expensive, exclusive product …ect.
Relate the product to a particular state of mind. This approach attempts to sell the idea of what it would be like to own a particular product rather than the actual brand. It is an attempt by the purchaser to buy a particular ‘feeling’. Attitude strategies offer a mood or emotion:
- Humor
- Sterotyping (positive & negative
- The human basis of thinking, deconstruction of an image
Remember:
- Keep the message brief
- Your audience are not idiots
- Make it original
Developing the right idea and technique, industries approach:
No good team will settle for the first or even first ‘best’ idea. The’ll generate a whole raft of ideas – and reject none. Instead, they’ll keep the good ideas and look for the good aspects of the weaker ones. And they’ll gradually work their way through a process of expansion and contraction until they’re confident they’ve craked the challenge
Task 2: Report
An interesting insight:
Coca Cola the canned drink communicates almost all of it’s reputation through audio and visual advertisements.
Coca-Cola was invented and first marketed in 1886, followed by Pepsi in 1898. Coca-Cola was named after the coca leaves and kola nuts John Pemberton used to make it, and Pepsi after the beneficial effects its creator, Caleb Bradham, claimed it had on dyspepsia. For many years, Coca-Cola had the cola market cornered. Pepsi was a distant, nonthreatening contender. But as the market got more and more lucrative, professional advertising became more and more important. These soda companies have been leading the way in advertising ever since.
ADVERTISING HISTORY
Pepsi has definitely leaned towards the appeal of celebrities, popular music, and young people in television commercials, while Coke relies more heavily on images of happiness and togetherness, tradition, and nationalism, perpetually trying to cash in on its original lead. In a simplified sense, you could sum up the strategies as Coke: Old, Pepsi: New. In fact, as we will see, when Coca-Cola tried something new, it was disaster.
The first magazine ad for Coca-Cola appeared in Munsey's in 1902. Advertisements began to appear on billboards, newspapers, and streetcars. Soon there were serving trays with images of people enjoying Coca-Cola, and glasses with the cola's name on them. At this time, Coca-Cola and Pepsi were served in drugstore soda fountains.
In 1909, Pepsi used its first celebrity endorser, automobile race driver Barney Oldfield, in newspaper ads. In 1921, Pepsi went bankrupt, but continued to appear on the scene, although not nearly so successfully as Coca-Cola. In 1931, Pepsi went bankrupt again, but the new owner, Roy Megargel, would hit upon an idea that would finally give Coca-Cola some competition. In 1934, he marketed Pepsi in a 12-ounce bottle for a nickle. At the time, Coca-Cola was sold in a 6-ounce bottle for ten cents. Voila! Profits for Pepsi.
Pepsi racked up another first by airing the first radio jingle in 1939. It was so popular that it was played in jukeboxes and became a hit record. Coca-Cola hit the airwaves in 1941.
In 1946, inflation forced Pepsi to increase prices. And in 1950, Pepsi offered a larger 26-ounce bottle to court the young American housewife.
In the 1960's, the cola ad wars moved to television. Coca-Cola employed a host of celebrity singers to promote the product. As we moved through the years, both colas incorporated some of their best slogans ("Pepsi Generation" and "the Real Thing") into subsequent commercials.
In the 1970s, market research showed that consumers preferred the taste of Pepsi over Coke. The Pepsi Challenge is still being conducted today. But Coke came up with what is arguably the best of all cola commercials, the Coke centuary ad. This landmark was recalled in Christmas versions to make some Baby Boomers weep with nostalgia.
In the 1980's, Pepsi lined up the celebrities, starting with, Michal Jackson then Madonna, Michael J. Fox, Billy Crystal, Lionel Ritchie, Gloria Estefan, Joe Montana, and others. Coke signed on Michael Jordan, New Kids on the Block, Elton John, and Paula Abdul.
In 1985, responding to the pressure of the Pepsi Challenge taste tests, which Pepsi always won, Coca-Cola decided to change its formula. This move set off a shock wave across America. Consumers angrily demanded that the old formula be returned, and Coca-Cola responded three months later with Classic Coke. Eventually, New Coke quietly disappeared.
Pepsi, meanwhile, had its own flop, Crystal Pepsi, which was supposed to catch the strange wave of the times when everything colorless was clean and desirable (Zima, bottled water). And then there was Pepsi light the lemony flavour and one calorie, introduced in 1975. Remember that one? Apparently they didn't expect us to because later they gave us Pepsi One, using the same concept, but a completely different taste. And, extending the idea even further, we are now getting Pepsi Twist, a new product with a twist of lemon flavour.
In the new century, both colas continue to battle it out on the television screen. And celebrities continue to be important promoters
The Slogan war
It's clear in looking at the slogans over the years that Coke and Pepsi have very different targeting strategies. Coke is touting itself as the original, the authentic, and appealing to a sense of tradition, positioning itself as an integral part of daily American life. Pepsi, on the other hand, is promoting itself as something new, young, and hip, which seems a little odd after over 100 years. But Coke was first, after all. Pepsi has always targeted the youth market more aggressively than Coke.
COCA-COLA:
1886 - Drink Coca-Cola
1904 - Coca-Cola Satisfies
1904 - Delicious and Refreshing
1905 - Coca-Cola Revives and Sustains
1905 - Good All the Way Down
1906 - The Drink of Quality
1906 - The Great National Temperance
1907 - Delicious Coca-Cola, Sustains, Refreshes, Invigorates
1907 - Cooling . . . Refreshing . . . Delicious
1908 - Sparkling - Harmless as Water, and Crisp as Frost
1909 - Delicious, Wholesome, Refreshing
1910 - It Satisfies
1910 - Quenches Thirst as Nothing Else Can
1911 - It's Time to Drink Coca-Cola
1911 - Real Satisfaction in Every Glass
1912 - Demand the Genuine - Refuse Substitutes
1913 - The Best Beverage Under the Sun
1913 - A Welcome Addition to Any Party - Anytime - Anywhere
1914 - Exhilarating, Refreshing
1914 - Demand the Genuine by Full Name
1914 - Pure and Wholesome
1916 - Just One Glass Will Tell You
1917 - Three Million A Day
1919 - Quality Tells the Difference
1920 - Drink Coca-Cola with Soda
1922 - Thirst Knows No Season
1922 - Thirst Can't Be Denied
1922 - Thirst Reminds You - Drink Coca-Cola
1923 - Refresh Yourself
1924 - Pause and Refresh Yourself
1925 - Six Million A Day
1925 - The Sociable Drink
1926 - Stop at the Red Sign
1927 - Around the Corner from Anywhere
1928 - A Pure Drink of Natural Flavors
1929 - The Pause that Refreshes
1930 - Meet Me At the Soda Fountain
1932 - Ice-Cold Sunshine
1933 - Don't Wear a Tired, Thirsty Face
1934 - Carry a Smile Back to Work
1935 - All Trails Lead to Ice-Cold Coca-Cola
1936 - What Refreshment Ought to Be
1936 - The Refreshing Thing to Do
1937 - America's Favorite Moment
1937 - So Easy to Serve and So Inexpensive
1938 - The Best Friend Thirst Ever Had
1938 - Pure Sunlight
1938 - Anytime is the Right Time to Pause and Refresh
1939 - Coca-Cola Goes Along
1939 - Make Lunch Time Refreshment Time
1939 - Makes Travel More Pleasant
1939 - The Drink Everybody Knows
1939 - Thirst Stops Here
1940 - Bring in Your Thirst and Go Away Without It
1941 - Completely Refreshing
1942 - Refreshment That Can't Be Duplicated
1942 - Whoever You Are, Whatever You Do, Wherever You May Be, When You Think of Refreshment, Think of Ice-Cold Coca-Cola.
1943 - The Only Thing Like Coca-Cola is Coca-Cola Itself. It's the Real Thing
1943 - A Taste All Its Own
1943 - That Extra Something
1944 - How About a Coke
1945 - Passport to Refreshment
1945 - Whenever You Hear "Have a Coke," You Hear the Voice of America
1947 - Coke Knows No Season
1947 - Serving Coca-Cola Serves Hospitality
1948 - Where There's Coke, There's Hospitality
1949 - Coca-Cola . . . Along the Highway to Anywhere
1950 - Help Yourself to Refreshment
1951 - Good Food and Coca-Cola Just Naturally Go Together
1952 - What You Want Is a Coke
1953 - Dependable as Sunrise
1954 - For People on the Go
1955 - America's Preferred Taste
1956 - Coca-Cola - Making Good Things Taste Better
1956 - Feel the Difference
1957 - Sign of a Good Taste
1958 - The Cold, Crisp Taste of Coke
1959 - Be Really Refreshed
1960 - Relax With Coke
1961 - Coke and Food - Refreshing New Feeling
1962 - Coca-Cola Refreshes You Best
1963 - Things Go Better With Coke
1965 - Something More Than a Soft Drink
1966 - Coke . . . After Coke . . . After Coke
1970 - It's the Real Thing
1971 - I'd Like to Buy the World a Coke
1974 - Look Up, America
1976 - Coke Adds Life
1979 - Have a Coke and a Smile
1982 - Coke Is It!
1984 - Just For the Taste of It (Diet Coke)
1985 - Just For the Free of It (Caffeine Free Coke)
1985 - We've Got a Taste For You (New Coke)
1985 - America's Real Choice (Coca-Cola Classic)
1986 - Catch the Wave (New Coke)
1986 - Red, White and You (Coca-Cola Classic)
1987 - You Can't Beat the Real Thing
1989 - Can't Beat the Feeling
1990 - Can't Beat the Real Thing
1993 - Always Coca-Cola
1993 - Taste it All
PEPSI-COLA: (*see the similarlatie and difference in there campaigns)
1903 - Exhilarating, Invigorating, Aids Digestion
1907 - Original Pure Food Drink
1909 - Delicious and Healthful
1915 - For All Thirsts - Pepsi-Cola
1919 - Pepsi-Cola - It Makes You Scintillate
1920 - Drink Pepsi Cola. It will satisfy you.
1928 - Peps You Up!
1932 - Sparkling, Delicious
1934 - Refreshing and Healthful
1939 - Twice As Much For A Nickel Too
1943 - Bigger Drink, Better Taste
1949 - Why take less when Pepsi's best?
1950 - More Bounce to the Ounce
1950 - The Light Refreshment
1954 - Refreshing Without Filling
1958 - Be Sociable, have a Pepsi
1961 - Now It's Pepsi, For Those Who Think Young
1963 - Come Alive! You're In the Pepsi Generation
1967 - Taste That Beats the Others Cold
1967 - Pepsi Pours It On
1969 - You've Got a Lot to Live and Pepsi's Got a Lot to Give
1973 - Join the Pepsi People Feelin' Free
1975 - Have a Pepsi Day 1978 - Catch That Pepsi Spirit
1981 - Pepsi's Got Your Taste For Life!
1983 - Pepsi Now!
1984 - Pepsi, the Choice of a New Generation
1992 - Gotta Have It
1993 - Be Young, Have Fun, Drink Pepsi
1995 - Nothing else is a Pepsi
1999 - The Joy of Cola
Key features of the product:
Coca Cola is one of the largest soft drink companies in the world. It’s subsidiary products; Sprite, Fanta, Lilt help enforce the image of Coca Cola being one of the most popular, and most recognisable soft drinks ever made.
This links on to the fact that Coca Cola was the original cola to invent this type of drink; it boasts its heritage and authenticity as can be seen from some of the jingle copies between Coca Cola & Pepsi. (Above)
People in a restaurant or bar would say ‘Ill have a coke’ not Pepsi, or ‘that cola drink’. The key feature of the product in its popularity and recognition, it is ‘the most’, if not totally famouse, as emphasized if you were to ask people on the street what Coca Cola means. 10/9 people would say its coke! The ‘famouse’ soft drink.
From its humble beginnings back in America over 100 years ago Coca Cola has become one of the only products that is recognised world wide, from many ages to many different cultures. Some religious ceremonies in Mexico use the drink in sub Christian/ Voodoo rituals, where it is believed you should drink the drink and burp to release bad spirits. Even my spell checker recognises C o c a C o l a.
Benefits and advantages
From a consumers point of view the obviouse benefit in using Coca Cola over i.e. a super markets owen brand, or another rival cola, would simply be the obvouse distinction over the original, prior to a fake, or copy cat version.
Other benefits or advantages could arise from Coca Colas the audiences perception of the dramatization of the drink. See the advertisement Id like to buy the world a coke. Here the advertisement overstates the product, making it seem almost priceless, and good for you.
Coca Cola has used other ideas and teqnequses to express advantages i.e. Slice of life, portraying real life – seen in Cokes earler promotions, (i.e. the Oxo family). Testimonials such as ‘You can’t beat the real thing’ 1987 Not the most creative advertising ever, and its far from original. But it is executed well with a single minded purpose, translating as a benefit over the competitor’s lower product.
A consumer’s opinion?
Unique Selling Proposition (USP)
As mwntioned before; Coca Cola prides itself one being the authentic barnd, innovator of the flavour, fizz, coulouring. The company still claims as does the audience that the drink tastes different from the competitors and has an all together more mature image from its history, probably drived from the happy style of advertiseing reflecting its uneque culture built from the many who drink it.
Other more denoted aspects would be the aperane of the bottle, the shape of which has been part of the corporate image since the early days of the product. The curved shape uneque to the product, even the caned format of the product uses a ‘Coca Cola shaped bottle’ graphic.
Richard Bransons Virgin cola has attempted a similar uneqe product appearance with a similar shaped bottle (*see: )
Enhancing originality to a drink style that is now more common than tap water. Bransons team have also invented ‘Rolar Cola Girl’ a macromedia sprite that encourages a fraction of the youth market to the product and its web site, of which contains music and games (a synergie partnership with a poular pop record lable) obviously all in an attempt to capture some of the built up recorgnition and history that of Pepsi and Coca Cola, both who have attempted the same forms of USPs (*See below i.e. Coca Cola and Farther Christmas).
Enforcement of the Brands Identity
Coca cola took the original look of Father Christmas dressed in the early depictions wearing brown or white cloth, and increased his size and changed his colour to red the corporate colours. This move helps enforce the brand ID through a popular figure, an extremely clever move considering Christmas dominated by the idea of Saint Nick. Even today around Christmas time Coca Cola still uses his image. (*See the truck advert with ‘a holiday is coming’ jingle, as many lorry loads of Coke travel through the countryside, with the snow in a long procession at night)
McDonalds use the same enforcement to again entice children to make there parents part with there money. See the clown Ronald McDonald; here McDonald’s changed their identity to a youth market. The introduction back in the 70s of ‘the happy meal’ was made and still runs today. Both Ronald and the happy meal work in marriage to enforce the corporate ID and that of those values.
All these large corporate companies would pay grate attention and detail to these adverts, exploring the possibilities of adjustments to there products and strategies to entice more people to the product/s.
Autonomy Approach examples
Maslow’s hierarchy of needs
Fig.1
Self-realisation
GROWTH
PERSONAL DEVELOPMENT
ACCOMPLISHMENT
TALENTS FULLY USED
CREATIVITY
Self-esteem
SELF-RESPECT
RESPECT OF OTHERS
AUTONOMY/ RESPONSIBILITY
APPRECIATION/ RECOGNITION
ACHIEVEMENT
KNOWLEDGE
STATUS
Social
SENSE OF BELONGING
GIVING FRIENDSHIP
RECEIVING FRIENDSHIP
SOCIAL ACTIVITIES
Safety
PROTECTION FROM DANGER, THREAT, DEPRIVATION
SECURITY
Physiological
FOOD, DRINK, AIR, WARMTH, SLEEP
SHELTER
Examples:
This table will help your company understand where your product effects your audience and in what way.
If your company made toilet cleaner than you would want your audience to be told that; with the product you would be safe, protection from danger, threat of germs.
If you were to make the decision to launch a new digital channel that scheduled programmes of information I.e. Documentaries on the environment, or on social current affairs in the world, then you would aim for; Self esteem with your audience. They knowing they are gaining knowledge, appreciation, achievement through the channel being subscription, a sense of belonging, self-realisation growth, accomplishment.
Questionnaires:
Your company should create or dictate to a market research company ideas for qualitative and quantitative research data. This data must be concise and the questions you may want to ask your audience would probably be conducted by a statistics group. Because marketing can be secretive, it is essential to have autonomy’s behind your questions. I.e. Q: - How many TVs do you have?, age?, programme? (Autonomy A:-) “So we can understand the high or low chances of a particular age to viewing as not all house members want to see youth programmes, so asking this question would help.”
Lifestyles:
Mainstreamers
Aspirers
Reformers
Succeeders
Research:
The anticipated audience How you could satisfy the audience, and how that would be successful (convince and prove yourselves) Identify audience to market type, size growth/change, evolution. Types of audit to use to calculate cost over income (profit) Gather quantative data (sales trends, the product/s market share, customer buying patterns, competitor activities, compare competitors marketing mix –price place promotion product.) Possible changes in economic and political climate Company and/or product image Research (dependant on your product) a predictable saturation point for USP and/ or product How to conduct useful qualative data decide where your consumer markets fit in the hierarchy of needs and monitor consumer behaviour, and competitors, find the best research methods. Who is interested?
Communication:
- Advertisement, pay for space in the press or radio, T.V, billboards, leaflets, pamphlets. I.e. The BBC worked in synergy with a toy company to sell its Tweenies merchandise. The BBC went about advertising through direct mail, as it does not advertise on its TV or radio, so through direct mail would seem un-biased use of its media (accounting for the BBC political climate).
- Public relations (PR). You might even need to employ people to publicise different aspects of the companies to different audiences, people who are approachable, well presented (according to your companies image). These people would have to present your company and product/s to different sections of the public. Your company might even employ a PR agency to do this, or you may use a well-known spokesperson to talk with the media, e.g. Richard Branson (highly recognised with Virgin).
- Media Attention. This form of attention can possibility be negative or positive and depending on what company you are will probably never see this kind of plus/ negative kind of publicity. I.e. Coca Cola used a famous sports personality to advertise their brand. But it was until the Sports Person had been arrested for drug charges that Coca Cola came into trouble. The company had to drop the person from their band as it was widely seen as a bad influence on the brands renowned youth market. The rebound of the whole incident was the out right publicity from the intense media attention. As teenagers saw the event as humorous and cool (?), so continued to buy the product.
- Sales Promotions, The promotion of sales of the product. Sales promotions are usually available for a short time with the objective of enhancing sales demand. I.e. encouraging people to buy the product by offering something extra from normal, usually in the form of a free gift or price reduction.
- Direct selling. The Daily Telegraph sells directly to the target audience. With its publication The Telegraph, used special price reductions sent straight to the customers’ door (15p off your telegraph). Price reductions can also come in the form of twelve-month subscription packs, rather than buy 12 issues every month at the newsagent. This ensures 12 purchases. Some media products are not available in the high street, but may be ordered directly from the company by mail order (e.g. specialist videotaped programmes or audio cassettes).
Product design
The product you create must be attractive to your markets and markets that you want to break into depending on your product. Channel Four has opted for minimalist designer graphics to masthead their parent channel using cutting edge down tempo dance music to accompany programme interludes.
Your company may want to express its image in the new product, for example the designer sports brand Nike conveys its logo trademark in almost all of its products. So much so that the company has to keep changing the old saturated versions.
Focus groups are available to test your products. Companies find that using a cross section of society they can identify not only the market/s, but social cultures that are attached to that image so (I.e. Nike) that people would be critics to other people for finding another brand desirable.
Pricing
You need to consider what the consumer finds a sensible price for your product. You have to calculate the cost of the materials, distribution and packaging etc. over the cost of the retail price.
An effective way of convincing consumers that the product is worth the price is to introduce ‘freebies’, or as has been seen on TV slogans. Other products, such as the Del Padro range of collectable knowledge portfolios you can buy and collect ‘to gain knowledge’. These often have the first issue free, and there after you have to pay. They are usually successful as most people have interests in the many Del Padro collectables. The same applies in the media, as seen in resent disputes over the BBC licence fee being raised. This was done so that the public service channel could keep up with the increase of large subscription charges (competitors gaining the advantage of profit from their subscription fees). The BBC then launched three separate subscription channels of its own.
Sales packaging
Sales packaging is the overall physical image of your product. You need to look at the balance between the cost of packaging and profit; this meaning knowing what packaging would make the market audience want to buy the product. You must consider the use of logos, graphics, jingles, page layout etc (according to your product, -the whole house style).
You must also look at the balance between cost of materials (per product unit depending on your product) and the possibility of selling enough of the product to gain profit. This could/ can come in the form of promotions. I.e. free gifts, scratch cards, loyalty promotions directed at the consumer market. I.e. free make-up from a teen girl magazine.
Ntl cable recently conducted a mail shoot at residence in the southeast area, with customers addresses printed on the front asking for information on digital television services. This conveyed a sense of loyalty or belonging from the company, as if the individual made a difference to the improvement of cable entertainment. (See pyramid).
Dissemination
Dissemination is one of the most important marketing activities, and is used to determine how well your marketing mix has communicated with your consumer/s. It is to look at the dissemination of the product. If a print product like a magazine had recently introduced a new subscription offer, the dissemination would be to determine what motivated the appeal of the subscription to the audience; the savings the consumer would have? The product itself? The convenience of home delivery? The advertisement/s persuasion? All media products are monitored, as is the measurement of the effects from the marketing mix. These are elements used to see which mix of combinations increase audience demand more than others.
In the light of new development of media products, there is no past dissemination to work from. However, information can be gained from competitor to competitor simply by researching and watching what the whole development of your product and theirs is doing.
Dissemination;
Inform your customers, or how is the consumer informed,
Marketing Intelligence
Audience research is very important, and is used also to forecast the constantly changing market place, and how rapidly it is doing so. This means anticipating their needs for future fashions, lifestyles, and status symbols. All that can affect the media product. Existing products can be adapted by; again anticipating the audience needs, taking existing products and evolving them to suit the evolved audience. (‘The weakest link’ being an evolution of the game shows using a ‘new look set’ and sleek concise presenter Anne Robinson). After finding out if customers were satisfied and why, do you then work to ensure that the audience will buy the product again. This possibly being conducted through qualative question airs i.e. –(‘ Do you like this because of a particular part of the product, the special interest, the educational benefits, the price of the packaging versus the design etc.) To find this you must research even more to ensure you are satisfying audience expectations (i.e. Finding cost over quality, if product is stimulating enough, if there are any problems with the product etc) if the product is attractive to a large audience then it is unlikely it’s alone. For example prime time TV schedules it’s programmes to compete with each other (from channel to channel) meaning certain audiences falling loyal to certain programs (‘where the chips fall’). The more a product satisfies the more a person becomes loyal. The problems come when an audience evolves, be it if they are bored of a concept or are tired of an idea, and then the product has to evolve. But change could result in the existing audience disliking the change, and if a new (hopefully larger) audience do not replace the old one, then the product is in trouble.
One of the main aims of marketing is to manage the effects of change and competition. Being responsive to the economic and political climate. Adapting the product whether that would be its image or the product function, or if both. This is to make sure that people continue to buy it when faced with a choice of many similar products; the key is to stand out and be unique. Marketing Intelligence again research is the main contributor to the tracking and monitoring of competitors progress. For example if the most of the recognition of your paper comes from advertisement, then it is vital you check your competitors rates for which they are buying space, or check to see what ‘market share’ your competitors are strong in, see if they are increasing that share to drive you and others out. –I.e. the amount of revenue that each competitor paper is attracting.
A good marketing strategy will take into account the hugely important potential of technological developments. Whole marketing strategies can be affected by technology, for example what product that could be published in print could now be put on to a CD-ROM which could cut costs on materials, and increase the amount of things possible for the consumer to do. (More illustrations can be stored on the disc, interactive opportunities, ‘quick time video sequences, audio, animated graphics, etc)
Companies should also spend money on enhancing audience perception of it’s self or the product/s. Showing the consumer the benefits or ‘good’ things about the product so that consumers will be tempted to buy or use them. (i.e. (not media product) toothpaste) Finance for this part of marketing should come from, or found under the marketing activities. A good example of this can be seen from the BBC channels O,N,E and T,W,O, the change centred on the representation of the channel numbers creating a sense of ‘brother and sister’. In hope of convincing the public of the creative aspects of the channels, persuading them to pay the licence fee as the quality of entertainment increased.
Development:
When developing a new product, deciding what to do is the first thing you should look at. In this example it is a new subscription channel for Channel Four. Meaning an extension to Film Four and E4 (possible advertisement on parent or brother channels). So even before planning the production of the idea it would be necessary to establish what is going on in the market place by undertaking a ‘market audit’. Your researchers would collect and analyse research data from other channels that produce the same, or if they discover you are about to tap a new market or not. Sales trends of how the products are selling, certain market information, changes in the products market share (compared to competitors), consumer buying behaviour, competitor activities, Identify your groups who are making the decisions and possibly adapt the communication. Is it wise to come up with a secret formula (i.e. intensively marketing the channels brand, e.g. To make your new channel the Levis of the Jeans world, to give a perception of any other as fake, or low quality –if the market is a fresh one).
To begin with you would investigate the audiences, involving primary and secondary research methods into the product and audiences.
Task 3: Plan
*Above: advertisement by Google.com.
Advertising agencies now work on behalf of a verity of clients to whom they offer a unique and confidential service. Agencies produce appropriate advertisements for their products/services and seek to identify the most cost effective and relevant media in each case.
*Is it cost-effective?
‘The concept of marketing is the management process responsible for identifying, anticipating and satisfying customer requirements, profitably.’
-The Chartered institute of Marketing
The ‘eternal triangle’
The rule says ‘you can’t have all three’. For any practical purposes, you cannot expect to achieve a top quality product at a competitive price, and have it delivered yesterday!
The most important arbiter for any system of profit is the profit its self*, so for my agency the to explain to my client my awareness for this main element most imperative. Paying attention to the constrains of the triangle.
The ‘Pitch (es)’ Process
Producing an ad requires a number of stages of activity; it seems appropriate, since agencies spend so much time pitching for business, to summarize them using the acronym PITCHES.
The creative process.
Proposition: The team get to grips with the brief
Idea: The conceptual base for advertising is developed
Technique: The best way of using the idea is identified
(*See page 11)
Crafting: The specialists each deal with their own
aspect of the creative work.
Hiring: Outside specialists such as commercials director
Or photographer are selected
Execution: The physical process of producing the work
Standards: Checking it’s all up to scratch before the release for publication or
transmittion.
Since 2002, full-service marketing and advertising has been the core of our growth as the Vail Valley’s only fully comprehensive marketing agency. Today, our success is built on technological capability and the multi-media integration of our creative campaigns.
We have introduced our clients to worldwide interactive communication and they have literally seen the results. We pride ourselves on taking them from today to a successful tomorrow.
We believe that ingenuity and creativity play a part in every aspect of our business. As a fully integrated marketing company, we apply a complete array of services to the interaction of every marketing effort. From direct mail to print, broadcast to splash page, the goal is effectiveness for our clients. We credit them for our awards and our staff for campaigns that get results.
We believe in strong research and evaluation of all media buys. Demographics, reach, frequency and circulation are only the beginning. Changing trends, public relations parallels and new media all apply to the mix. Cross marketing Web sites, tracking devices and our media relationships have maximized our clients’ returns on media purchases.
We love doing homework! Strong market planning and research is the core to becoming knowledgeable about any service or product. It is an integral part of strategy development and accomplishing goals and objectives. Hill & Company has even developed its own computer programs and applications, designed to maximize the return on each client’s marketing investment.
Good strategies make for great creative. Our approach is extremely targeted, impact and integrated into every aspect of the marketing plan. Research in demographics, media and target markets all come into play and cohesive campaigns are the result. Having hand-picked creative staffs that brings experience from around the nation, the talent at Hill & Company runs deep. Their love of creating great work has resulted in numerous awards worldwide.