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Is Organizational Behavior Modification a form of manipulation?

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Introduction

´╗┐Reaction Paper: Is Organizational Behavior Modification a form of manipulation? And if it is, is it unethical for managers to manipulate the behavior of employees? Let me define first the controversial topic in this paper, Organizational Behavior Modification and Manipulation. Organizational Behavior Modification (as textbook says) refers to the management practice of trying to eliminate negative behaviors among its employees in the belief that such negative behaviors affect their work performance. This is being done by many organizations today for the purpose of improving productivity by reducing ?errors?, absenteeism, tardiness, and accident rates (Robbins, 2005 ) Whereas, manipulation is defined as a thought process, not a behavior process. Behavior is only the product. Manipulation (psychological manipulation) in this manner according to wikipedia is a type of social influence that aims to change the perception or behavior of others through underhanded, deceptive, or even abusive tactics. ...read more.

Middle

justice approach), it contributes most to the quality of life of the people involved and try to eliminate bad behavior (common good approach) and it encourage good behavior (virtue approach). So for me, OB modification is ethical since it redounds to the common benefit of everyone, the employees and the organization. Nowadays, most companies are resorting to continuing training programs and a perpetual orientation program to emphasize desirable organizational behaviors and eliminate what constitute negative and therefore unproductive organizational behaviors. Performance appraisal which is followed by positive reinforcement system contributes towards this objective because good performers are rewarded. For one, Burrhus Frederic Skinner has advocated the maximum use of positive reinforcement. He opposes negative reinforcement because of it?s conceive implication. Just like Skinner, I am not an advocate of negative reinforcement. ...read more.

Conclusion

The desired behavior of individual can be reinforced by incentives such as money, social approval and responsibility. Thus the behavior of organizational participants can be turned towards the results desired including efficient productive efforts. Company bonuses, merit increases, sales commissions, and even non-monetary incentives such as providing compliments, approval, encouragement, and affirmation all aimed at encouraging positive and productive behaviors are all examples of OB modification. I myself have been practicing this to improve efficiency and productivity in my department. And it has increasingly produced efficient productive efforts and improved working relationship with my staff. Furthermore, employees in our office who are never late and who have no unauthorized absences during the month are rewarded with perfect attendance allowance. This motivates them in such a positive way that if they continue doing that, they do not only receive extra income but also contribute to the overall productivity and efficiency of the company. ...read more.

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