Management accounting problem case. The analysis in this assessment is based on the following case study: Digital Communications, Inc.: Encoder Device Division Harvard Business School Reference 9 -189 -083

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The analysis in this assessment is based on the following case study:

Digital Communications, Inc.: Encoder Device Division

Harvard Business School Reference 9 -189 -083

The Problems Faced by the Management

The management accounting system had been marginally adequate supporting Encoding Device Division (EDD) in the business of manufacturing products in complete unit form. When EDD decided to venture into subassembly contract, the flaws of the system became transparent as the cost system was not able to allocate general support overhead cost from Personnel, Financial, Information Services and Plant Engineering departments to VRE subassemblies satisfactorily.

In the case study, four cost allocation methods had been suggested to determine the cost of Board 2 with upgraded microprocessor (the objective of subassembly contract) along with Board 1 (motherboard), Board 3 and final and harness:

  1. Method 1 – Overhead cost applied to subassemblies was based on departmental labour hours used to produce them as shown by Table 1 below. The computed cost for Board 2 was $ 2,048,701.

Table 1 Method 1 (Expanded from Exhibit 3 from Case Study)

  1. Method 2 – Rebecca Wills used step-down method based on dollars charged out to allocate general support indirect cost among product departments. Referring to Exhibit 5 from the Case Study, VRE was assigned with $ 2,601,723. Substituting this new figure into the calculation, results in the cost of Board 2 as $ 1,888,768 as shown in Table 2.

Table 2 Method 2

  1. Method 3 – Rebecca Wills also used another step-down method based on number of department serviced and on dollars charged out to allocate general support indirect cost among product departments. Referring to Exhibit 6 from the Case Study, VRE was assigned with $ 3,414,581. Again, substituting this new figure into the calculation, results in the cost of Board 2 as $ 2,067,922 as shown in Table 3.

Table 3 Method 3

  1. Method 4 – VRE staffs used activity-based costing (ABC) concept to allocate all overhead costs using machines hours, direct labour hours and material dollars as cost-allocation bases to all four VRE subassemblies. Table 4 below provides the detail overview of the indirect cost allocation and the cost of Board 2 was derived as $2,544,884.


Table 4 Method 4 (Activity-based Costing)


The four different costs of Board 2 obtained via four different methods of allocation vary significantly among each other with the biggest gap of $ 656,116. This has imposed great difficulty to the management in order to decide the cost of Board 2 and confidently bid and win the subassembly contract. If EDD bid with the lowest cost, this would definitely increase the probability of securing the contract, but also increase the risk of making a loss out of this business. On the other hand, EDD could bid with the highest cost of Board 2 in order to guarantee its profitability, but this would be traded-off from being competitive.

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The Failings in the Current System and Approaches

The weaknesses of the current system:

  1. Not capable of subassembly costing

The current system is only capable of tracing direct cost and allocating indirect cost up to the production departmental level. It became inflexible to adapt when the cost of subassembly is required. The management should also hold partial responsibility of this flaw as they failed in forecasting and planning the business activities. If business strategy (interest in subassembly projects) was properly defined earlier, the management accounting system could have be well-prepared.

  1. Cost-allocation bases

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