General Management - organisation, leadership and theories.

Guga Lucian GENERAL MANAGEMENT 2007 Edituversitatii Transilvania din Brasov ISBN (10) 973-635-852-6; ISBN(13) 978-973-635-852-4 CONTENTS 1. Introduction to management 3 1.1. The definition of management. 3 1.1.1. The four management functions 4 1.1.2. Management types 11 1.1.3. Management skills 14 1.2. Scientific management 22 1.3. The organizational environment 37 1.3.1. The international environment 37 1.3.2. The external environment 39 1.3.3. Internal environment 40 1.4. Managerial ethics 45 1.4.1. Managerial culture influence 45 1.4.2. Ethic codes 46 1.4.3. Managerial responsibility 47 1.4.4. Rules of managerial ethics 50 1.4.5. Types of companies according to managerial ethics 51 2. Managerial goals setting and planning 53 2.1. Overview of goals and plans 53 2.2. Goal characteristics 58 2.3. Develop a career plan 64 2.4. Managerial decision making 67 2.4.1. Management problem 67 2.4.2. Types of decisions and problems 69 2.4.3. Decisions making models 73 3. Organizing 85 3.1. Fundamentals of organizing 85 3.2. Achive strategic objectives 90 3.3. Departmentalization 98 3.4. Innovation and change 108 3.5. The management of investments 120 4. Leadership in organizations 134 4.1. Leading 134 4.1.1. The nature of leadership 134 4.1.2. Concepts of leadership 136 4.1.3. Principles of leadership 137 4.2. How to create leaders 159

  • Word count: 58107
  • Level: University Degree
  • Subject: Business and Administrative studies
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Innovation For Business Success. It is possible to be innovative in both large and small companies in Australia, and to derive significant business success from that innovation.

Innovation For Business Success Acknowledgements My sincere gratitude goes to the many people whom I have spoken to and learned from over the past year, on the subject of innovation capability. This clearly includes the many people who are running hard with innovation in our case study set, who gave their time willingly to allow me to interview them and learn how they achieved and sustained their innovation capability. Thanks in particular are due to Michele Hamdorf of GRLmobile, Gus Balbontin of Lonely Planet, Heather Box from Toyota, Daniel Liepnik of Specialty Textiles, Andrew Logan of Newcrest, Tony Ward from Microsoft, Syd Schneider of Stetchtex, Christopher Janssen from GPC Electronics, Phil Butler of Textor, and Steve Plarre from Ferguson Plarre who were my primary contacts and interviewees in the case study companies included in this study. Thanks also to their many colleagues, too numerous to mention, who I was also privileged to talk to and learn from. Your personal innovation efforts and your organisations' achievements in systematic innovation capabilities are in my view nothing short of heroic. These efforts and their outcomes collectively demonstrate and indeed prove that firms in Australia can successfully do more than just be an ordinary source of raw materials for the world, and that even in that endeavour, that innovation can be a real differentiator! You

  • Word count: 45984
  • Level: University Degree
  • Subject: Business and Administrative studies
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Leadership Theories - this review seeks to determine which theoretical perspectives, theories and schools of thought have thus far underpin our understanding about leadership development. Recognizing the origins that form our current knowledge on leadersh

CONTENTS Abstract 3 Contents 4 Table of Figures 8 Table of Tables 9 CHAPTER I: INTRODUCTION 10 Aim of the Review 11 Structure of the Paper 12 CHAPTER II: POSITIONING THE FIELD OF INQUIRY 14 Leadership 16 The Heterogeneousness of Leadership: Myriad of Theories, Defintions and Concepts 16 The Intricateness of Leadership 20 Summary 27 Leadership Development 28 The Science and Practice of Leadership Development 29 Leadership Development = Adult Development? 29 Summary 32 Self and Identity 32 How the Self Changes? 33 Self and Leadership 34 Summary 35 Conclusions and Review Questions 35 Systematic Review Questions 37 CHAPTER III: METHODOLOGY 38 The Systematic Review Process 39 Consultation Panel 39 Search Strategy 40 Databases 41 Other Sources of Information 41 Keywords 42 Search String 43 Results from the Search Strategy 43 Selection Criteria 44 Selection Criteria for Titles and Abstracts 44 Selection criteria for Full Text Papers 45 Quality Appraisal 47 Final Selection of Publications 48 Data Analysis 49 Synthesis 50 CHAPTER IV: CONCEPTUAL FINDINGS 51 Defining Theoretical Perspectives 52 Developing Categories of Perspectives 54 The Perspectives 55 Personal Growth Perspective 56 Psychodynamic Perspective 57 Cognitive Perspective 59 Competence-based Perspective 61 Critical Theory Perspective 63 Systems perspective 65 Strategic

  • Word count: 37317
  • Level: University Degree
  • Subject: Business and Administrative studies
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BUSINESS PLAN FOR ESTABLISHMENT OF

COURSEWORK BUSINESS PLAN FOR ESTABLISHMENT OF A DOG HOTEL "AMIGOS" IN BOJURISHTE VILLAGE, BULGARIA Course code: EMBA108 Course Title: STRATEGY FORMULATION AND BUSINESS DECISIONS Instructor's Name STELIOS KEHAGHIAS Programme: EBMA Word count: 16 455 Group: Elena Bocheva (Reg. No. EX28105) Lyuben Nanov (Reg. No. EX28108) Lyubomir Iliev (Reg. No. EX28055) Petia Dombalova-Sechenska (Reg. No. EX28061) Alexander Ivanov (Reg. No. EX28104) September 2009 EXECUTIVE SUMMARY The aim of this work is to present a winning strategy for business development of a hotel for dogs in Sofia, under the name AMIGOS. We pursue a thorough analysis of the company's market positioning, growth prospects, resource planning and competitive advantages. Initially, we shape our mission and vision and critically observe both the external and internal environment. We begin with PEST analysis, which enables us to understand better company's macro surrounding, and afterwards continue with the industry analysis, based on Porter's five forces. Further, we outlay the company's competitive positioning and derive driving forces to change, as well as key success factors. Moreover, determining strategic and financial objectives, we can define the desired market position through growth strategy and generic strategy. The main marketing objectives along with a thorough

  • Word count: 33040
  • Level: University Degree
  • Subject: Business and Administrative studies
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CRM in 3PL Environment

f Abstract In a service sector like the 3PL industry in Singapore, customer satisfaction and retention are two pertinent issues that have major impact on the competitiveness and profitability of a company. Many 3PL companies are now trying to leverage on the tools of Customer Relationship Management (CRM) to address the above issues. Successful CRM implementation cases in the manufacturing sector have indicated that CRM is effective in increasing customer satisfaction and in generating repeat businesses. However, most of these implementations focused mainly on data mining and the central role of sale automation in satisfying customers. We argue in this thesis that 3PL companies in Singapore, however, should invest in customer complaint handling rather than sales automation as the first step in CRM implementation, since the sales impact of each customer is significantly larger than those experienced by a typical manufacturer selling to the mass market. With the improvement in efficiency of complaint handling, staffs can zoom in on service problems quickly. This is likely to lead to more satisfied customers and retention rate will increase. Besides, it has the side benefits of streamlining customer handling process and leading to more enlightened employees. In fact, the benefits of cultural change in the company that comes with CRM implementation cannot be overemphasized. Due

  • Word count: 21900
  • Level: University Degree
  • Subject: Business and Administrative studies
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Complexity Theory

Complexity Theory, Market Dynamism, and the Strategy of Simple Rules ABSTRACT This study explores the fundamental tension between too little and too much structure. Observed in multiple streams of research, this tension is associated with the tradeoff between flexibility and efficiency that is central in dynamic markets. Using the strengths of simulation to confirm internal validity and to elaborate theory through virtual experiments, we examine the relationship between the amount of structure and performance in dynamic environments. We have several findings. First, we confirm that an inverted U-shaped relationship exists between performance and the amount of structure. Yet, this relationship is unexpectedly asymmetric - i.e., it is better to err on the side of too much structure than too little. Second, we describe how market dynamism moderates the relationship between structure and performance. In particular, increasing unpredictability is associated with less optimal structure. Moreover, when environments are very unpredictable, there is a very narrow range of optimal structure and a precarious "edge of chaos." Third, other environmental dimensions have their own unique effects - i.e., increasing velocity raises performance while increasing complexity lowers it. Surprisingly, increasing ambiguity diminishes the value of skill. Broadly, we contribute to strategy by

  • Word count: 20030
  • Level: University Degree
  • Subject: Business and Administrative studies
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Nursery Business Plan. I intend to employ on 3 to 4 employees along with my self and cater for approximately 12-20 kids once the business has established itself

I have selected a nursery because there is high demand in the UK as well that there is a reasonable amount of profit SUMMARY PEOPLE I intend to employ on 3 to 4 employees along with my self and cater for approximately 12-20 kids once the business has established itself then I may decide to expand and cater for more children. THE PRODUCT I have selected a nursery because there is high demand in the UK as well that there is a reasonable amount of profit, which can be made if the business is planned out correctly. One of the main reasons why demand is so high is that more women then ever before are going to work, and therefore day nurseries provide a suitable environment for their children to be looked after in. THE MARKET ---------- One of the main reasons why demand is so high is that more women then ever before are going to work, and therefore day nurseries provide a suitable environment for their children to be looked after in. PRODUCTION Since my business is basically a service that is a day nursery hence there is no production involved it is the services, which I provide to my customers. I offer milk to the kids, if any of the kid needs milk I will be offering them, then there will be a rest room in which those kids who are tired can sleep in that room, the third service which I offer is playing, I will be having a room in

  • Word count: 16983
  • Level: University Degree
  • Subject: Business and Administrative studies
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Tata Nano. The launch of the People's Car by Tata Motors is a defining moment in the history of India's automotive industry. For Tata Motors, the car - christened the Nano, because it is a small car with high technology - is the next big step in a journey

Top of Form INTRODUCTION OF TATA NANO "Dream-dream and dream, because dream gives vision, vision gives thoughts and finally thoughts lead to the action". Each letter of these motivational words said by India's former President Dr. A.P.J. Abdul Kalam goes exactly with Mr. Ratan Tata, Chairman of Tata group, who in the year 2003, dreamt of producing a safe, affordable Car for the common man. Finally after the wait of five years, crossing all financial and technological barriers, Ratan Tata kept his promise and unveiled Tata 'Nano' on 10th January 2007, at the 9th Auto Expo 2008 in New Delhi. Tata Nano, cool & smart, launched by Tata Motors is world's cheapest Car with a price tag of $ 2500 The Making Of Tata Nano Ratan Tata rolls the window down and talks about the vision and conviction, the innovation and improvisation, and the leap of faith that went into creating the People's Car. The launch of the People's Car by Tata Motors is a defining moment in the history of India's automotive industry. For Tata Motors, the car - christened the Nano, because it is a small car with high technology - is the next big step in a journey that began with the Indica. For the Tata Group, it is the realization of a pioneering vision to create a breakthrough product globally that rewrites the rules of the small-car business. What does this path-breaking Endeavour really mean for the

  • Word count: 15985
  • Level: University Degree
  • Subject: Business and Administrative studies
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Strategic Management - CARREFOUR CASE ANALYSIS

Running head: CASE STUDY: CARREFOUR Case 7 Analysis: Carrefour BA 462: Strategic Management Instructor: Carlos Alsua EXTERNAL ENVIRONMENT * GENERAL o DEMOGRAPHIC * Carrefour operates in 29 countries around the world. World population is rising, geographic distribution of populations is shifting, world population is aging rapidly, ethnic mixes in developed countries are changing rapidly, and average household incomes are increasing. * The demographic environment presents both opportunities and threats for Carrefour. Increases in population size and household incomes help to expand the market in which Carrefour operates. However, changes in the geographic distribution of populations, due to technological advances in communications, may cause difficulties for Carrefour in determining profitable locations for new storefronts. o ECONOMIC * In 2004, there was substantial economic growth due to near-record low interest rates in the United States, resulting in substantial growth in global trade. This growth was tempered by high oil prices. * The economic environment presents both threats and opportunities for Carrefour. Growth in global trade presents opportunities for Carrefour in identifying new products and services to offer to its customers. High oil prices, however, threaten Carrefour's profitability by increasing the costs of transportation for goods destined

  • Word count: 15913
  • Level: University Degree
  • Subject: Business and Administrative studies
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Analysis of Operation of Toyota

CONTENTS Page I. Introduction of Toyota Motor Corporation 4 1.1 History of Toyota 4 1.2 Timeline of Toyota's history 6 2. Toyota's logo 6 3. Toyota today 7 4. Specific Operation Information of Toyota 9 4.1 Competitiveness 9 4.2 Strategy 16 4.2.1 Toyota's mission 16 4.2.2 Operation strategy 17 4.2.3 Toyota Prius Strategy 18 SWOT analysis of Toyota Prius 21 4.3 Productivity 20 4.3.1 Toyota led in total productivity in 2007 21 4.3.2 Productivity Improvement Program 23 4.3.3 High technology in productivity 24 II. System Design 26 1. Product design 26 1.1 Define Product 26 1.2 Establish Product Line Optimization Team (PLOT) 27 1.3 Determine Target Cost 28 1.4 Translate Requirements into Specifications 28 1.5 Designs at System Level 29 1.6 Designs at Detailed Level 29 1.7 Production Preparation Process (3P) 30 2. Environment Issues 31 2.1 Technology 31 2.2 Manufacturing 32 2.3 Social contribution 32 3. Why do Toyota's products succeed? 32 3.1 Provide private benefits to the customer 32 3.2 Provide public benefits without requiring customer sacrifice 33 3.3 Generate peer-to-peer buzz 34 3.4 Are publicly recognizable 35 3.5 Connects the product and its use with the private and public benefits it generates 35 3.6 Reflects a consistent corporate strategy 46 4. Products Development System 36 5. Capacity 40 5.1. Capacity planning 40 5.1.1

  • Word count: 15704
  • Level: University Degree
  • Subject: Business and Administrative studies
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