Strategic Program Management Case Study.

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STARTEGIC PROGRAM MANAGEMENT PLAN        

Strategic Program Management Plan

Dechazlon C Burnett

MMPBL510

Richard Van Cleave

June 27, 2010


Abstract

Today we will look at the company by the name of Friar Tucker, we will look at the some of the future goals of the company and what are some of the goals of the company. This company has done quite well in the past and is looking to add to that success right now. Friar Tucker is looking at continuing to staying on top of the entertaining industry. Friar Tucker International known as the hospitality services chain, Friar currently manages 35 entertainment establishments of course 15 of the 35 are cuisine establishments as well and last they have 8 family entertainment establishments. Added to this Friar has two hotel chains subcontracted. The company held 1,200 employees which helped them generate revenue over $300 million.  (University Of Phoenix, 2010). Of the four establishments it seems like the Sports won hands down with cuisine coming in second. Of course a company that’s doing so well you still as the CEO want to make sure that you weigh all options and strategically plan the next move. It seemed that Friar was doing just that, trying to figure out what would be the next move to help Friar continue to use in the entertainment industry and maintain that spot of being the number one. And what better way of doing that than by strategically planning for the future and seeing what’s needed to keep the company going into the right direction. We will continue to look how we will develop a business case for the proposed program management plan, and also propose resources Friar Tucker will need to successfully implement your program management plan. Then we will sum up all our findings to implement the plan that we gathered from our findings in which will be entered in that will help Friar Tucker as a company to employ a more systematic approach.

Although Friars CEO Ricardo Bellini, has been successful with the new projects he feels to fit into the business. Friar Tucker International has five projects that are on the front line here. But of course Ricardo wants only one of those projects to be the focus. In this situation there are five projects with 6 members on the PSC board and of course therefore 4 of these 6 members need to strategically select the best project for Friar Tucker International to take one All of these members are pretty experienced in their field. So let’s see what happens.

        Ricardo the CEO of Friar Tucker International has proven himself by having big deals in the past and Ricardo has proven that he is focused and to the point once his goals are set and he know where he wants to go. Of course he has a talented cast by his side, Deane Vickers whom is the Vice President of Sales, in which she has been used by the company for the market focus. Then we have Alfred Brimstone the Senior Manager of Human Resources. Now Alfred is big with the experience he brings along with his influence. Also in addition Alfred has also been known for his successfulness with projects by getting exactly what’s needed to accomplish the projects at hand. Mr. Dennis McGee known as the Vice President of Hospitality strength has been to focus on the growth of Friar with using what they already have within the company. Before Friar can start on implement the project selected, it needs to be in order and done the right way to eliminate errors from biting us later. My plan here was a thorough process that I feel will accommodate Friar Tuckers need for each of the projects, which are in place to help the company with growth. The plan is of course for Friar to itemize the components of this plan and how they as a company will relate to them. Let’s take a look at the steps below, we have the team to Project Manager, Whom finally gets the approval from the team, the team project Manager will help keep everyone on board and focused so that the challenges that will be faced will be able to overcome. Then you have Project Manager to CEO, now this person meets with Ricardo once a month to give him the information on the projects that are being looked at the most. These meetings are very important because you want to make sure that these two the CEO and the Project Manager are on the same page with each idea. Of course there has to be and Project Solicitation This is when all members of the PSC give their ideas that are from their understanding of all the projects. Then there is the Initial Project Review, Now what happens here is that the PM sort of marrows the selections down to at least the top 2-3 that are doing pretty well and are on board with the growth of Friar Tucker, which are listed as time to break, Investment and of course forecasted revenue After this the project Manager reports to the CEO to talk about the 3 potential projects that we have discussed the previous months. Then you have the second Project review pretty much have the choices narrowed down to which they will choose. Then with this all the Final Project is the next step in which the FP’s of course review the projects outcome and the one with the highest would win.  That brings us to the Business Case and what it is about. The Business Case provides justification for the undertaking a project in terms of evaluating the benefit, cost and risk of alternative options and rationale for the preferred solution. Its purpose is to obtain management commitment and approval for investment in the project. The business case is owned by the sponsors. (Association For Project Management, 2010, p. 1)  Now as I planned my business case on Friar Tucker International I decided first to start off by using the Business Case Strategic Leadership Tool found in our white paper readings. There were six steps that were close to what we needed to follow to make this work .1.) Defining the value of the opportunity: Based on the assessment of current issues and opportunities, a clear opportunity statement is developed.  It is important that this statement clearly define the opportunity, communicate the business impact and benefits from a business performance perspective, and motivate the stakeholders.  This opportunity statement is often a combination of the problem statement and the desired future end state that defines what the organization will be like when the opportunity is realized. The business benefits and impact come from the end-state goals and the final measures of success. The University Of Phoenix/ White Papers. (n.d.). This is true about the end state goals and that’s they really are the final measures of how the success of the project will go. 2). Describing most viable alternatives: The potential alternatives would include those developed from benchmarking, those identified by key stakeholders, and the status quo or “do nothing” alternative. Based on your assessment of these alternatives during problem solving, you select the most viable to be considered in the business case.  It is important to include the status quo, as well as any alternatives supported by a number of stakeholders. Give credit to everyone involved in the process for defining these solutions. The University Of Phoenix/ White Papers. (n.d.). This is true you want to give everyone where credit is due and not take all the credit. 3.) Assessing these alternatives:  Provide a quick and simple assessment of these alternatives against the primary business benefits and business results.  It is important to keep this assessment simple and very clear.  You would not want to have more than three alternatives and four benefits or measures of success. University Of Phoenix/ White Papers. (n.d.).  4.) Making a recommendation:  Make a final recommendation based on the analysis focusing on the benefits that will be realized. Explain the solution in sufficient detail that all those listening will understand the scope of it.  If there are risks or barriers inherent in the recommendation, identify and address them during this step. University Of Phoenix/ White Papers. (n.d.).   This is a smart thing to do because you don’t want this to come back and haut you want to make sure that everything is done correctly the first time with a project as big as this.

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This brings us to the next step, 5.) Proposing a plan of action:  Based on the solution provide a high-level action plan including deliverables, responsibilities, a and accountabilities.

This action plan might include the five to eight major deliverables or milestones.  It would identify who is responsible for each milestone and the overall project.  It would account for the resources both in terms of identifying needed resources to complete the recommendations and the specific impact of business results to be achieved.  Also it is important to include any risk mitigation steps in the plan.  University Of Phoenix/ White Papers. (n.d.). Which ...

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