MG 4050

Marketing & Business Environment. 

                                                                                                 

FIVE-YEAR

MARKETING PLAN

        

INTRODUCTION

The world is a dynamic place, and the rate of change is increasing. It is essential that businesses have heightened environmental sensitivity to look for new opportunities and threats. But, perhaps more importantly, firms need to be genuinely marketing orientated and prepared to adapt to meet the new needs. The watch and jewelery industry has a long and fascinating history. These sectors are likely to see a continuation of the upward sales trend in the medium term. Rates of consumer disposable income will continue to rise and inflationary influences will also play a part. Rising spend per item will continue to be a factor in the real jewelery market, while changing fashions will play an important role in driving volume sales of fashion jewelery and watches. Factors behind the ongoing growth in jewelery and watch spending have included an increase in disposable income and therefore the trading up on the part of consumers to more expensive items and pieces made from higher carat age precious metals.

The market for jewelery and watches is highly fragmented, supporting a large number of suppliers and retailers. However, there are also global brands with matching promotional budgets, as well as strong international trade bodies supporting the trade and its products. The success of the Internet has provided further opportunities to promote brands and ranges, although the approach taken by suppliers is variable. ‘TITAN’ the world’s sixth largest manufacturer brand of watches and India’s leader of watches diversified into jeweler under the brand name Tanishq in 1995. Titan industries leveraged its manufacturing competencies and branched into precision engineering products and machine building in 2003.

Today, Titan has over 60 per cent of the domestic market share in the organised watch market. Titan watches are sold through over 9,000 outlets in over 2,300 cities and internationally in over 30 countries including the UK, Spain, Greece and countries in the Middle East and Asia Pacific. Its after sales service is itself a benchmarked operation with a network of over 616 service centre and has one of the world’s fastest turnaround times. Leveraging its understanding of different segments in the watch market, the company launched a second independent watch brand ‘Sonata’ as a value brand to those seeking to buy functionally styled watches at affordable prices. It also entered the segment of premium fashion watches by acquiring a license for global brands such as Tommy Hilfiger.

SWOT ANALYSIS

STRENGTH:

Leader in watch industry

‘TITAN’ is the world’s sixth largest manufacturer brand of watches and India’s leader in watch industry. 60 per cent of the domestic market share in the organised watch market. Titan watches are sold through over 9,000 outlets in over 2,300 cities and internationally in over 30 countries including the UK, Spain, Greece and countries in the Middle East and Asia Pacific. Titan is the runaway market leader, with domestic sales of 6 million watches a year.

Distribution Power:

Titan will be using its extensive dealerships and retail network across the country. “As of now it is available in seven company and about 100 franchised World of Titan showrooms across 33 cities, besides about 50+ watch retailers and through many other boutiques.

Power of Tata

Titan really enjoys the power of their parental company for their rapid growth as a number 1 watch industry. At Titan the products were developed in such a way so as to enhance quality and features to increase buyer value. Titan has very large range of products to suit various taste and budget of consumers. Titan has own hi-tech plant for both In-house design team and manufactured this was the perfect example of differentiation through technological leadership and product technological change.

Excellent Branding and Quality Image

Titan like Tata is expanding its retail presence through branding image. Branding has encouraged heavy promotion and developed strong product identities; Gaining strength in jewellery market, Widening range in higher end watches, Making a mark in precision products and Scaling up manufacturing facility, Titan is confident in the market because of their well esteemed branding image.

WEAKNESS:

Branding requires significant financial investment

For a well-reputed company like Titan, have to spend a lot to keep up their branding image. Successful branding requires significant financial investment and Need to develop more strategies to gain a strong foothold in overseas markets.

Fluctuations in the supply

Industry can be affected by fluctuations in the supply and price of gold, diamonds and other precious and semi-precious metals. Titan has no its own benchmark for Titan benchmarks itself with other services (Rediff, 2006 )

OPPORTUNITIES:

Domestic Strategy

Titan has established leadership in India by catering to every market segment. They pursue a strategy of cost focus and differentiation focus in the country. Continuing this strategy will enable them to further consolidate their position in the domestic markets.

Overseas Strategy

Titan now plans to enter the European market. It will start off by offering ultra-thin movements market under the brand name `Le Papillion' with the all important `made-in-Switzerland' label. India can make watches of a quality comparable to that of the Swiss and the Japanese. Hence, overtures are likely to be made to Indian manufacturers who can supply parts and components to foreign manufacturers. With India being granted most-favored-nation status and European and Japanese brands increasingly turning to various Asian sources to contain production costs, a huge opportunity lies ahead for Titan."

Support by WGC

The support given by organisations such as the World Gold Council (WGC) and De Beers encourages retailers to market themselves more effectively. Branding is increasingly being used to target new opportunities in the market and has considerable potential. Many countries have been a growing interest in Indian culture, for example, UK and USA

THREATS:

The wide availability of cheaper watches 

In the last three-four years, a number of foreign brands have entered the Indian market through large retailers in big cities, because of the number of international watches increased; there has certainly been a greater interest in that category of products. So, many buyers today are forced to buy a foreign brand. Cheap products available through various outlets discourage trading up on the part of consumers. Main threat is from the Chinese products and thus tremendous competition, TITAN Industries is now fighting competition both from international and Indian brands that are slowly but steadily creeping into the Indian watch market.

Expanding global segments

Titans fear about the expanding ambit of global watch brands appears real. International labels such as Esprit, Swatch and Citizen, hitherto restricted to the premium end, have entered the mid-priced segment, as they find it a tempting plank to garner volumes in the local market. DYNAMIC market conditions, cut throat competition, presence of multiple brands, low growth rates, high manufacturing costs and low capacity utilisation — this is how the dial of the Indian watch industry looks today.

PLEST ANALYSIS

POLITICAL & LEGAL:

Due to commitment to the WTO (World Trade Organization), India had cancelled the license for import products such as precious stone, jewelry and wristwatches (Indiainfoline, 2004). This will impact especially in watch industries by increasing competitors in Indian market. Globalisation adversely affects home made watch companies. Political and legal factors allow foreign brands to creep towards Indian retailers, affecting homemade brands like Titan.

ECONOMIC:

Watch and jewellery industries are a highly capital-intensive segment of and also labour intensive. In the last three-four years, a number of foreign brands have entered the Indian market through large retailers in big cities, because of the number of international watches increased; there has certainly been a greater interest in that category of products. So, many buyers today are forced to buy a foreign brand, thus globalization resulted unprecedented losses impacted by foreign arrivals, cheap Chinese products. Thus labour, and maintenance costs, as well as increased security costs being suffered by industries in India.

SOCIAL:

Indian people always concern about the design of the product and how the product is positioned and promoted (Domain, 2004). Consequently, producers have to know and match their products to the needs of Indian customers in term of design and position of the product. Titan’s homemade watches are comparatively cheaper to Swiss watches and are distributed all across the country. Powerful network and franchisee businesses help local people a lot in order to buy home made products. Titan brings about human integration of time with space and aims to celebrate aesthetics, laud creativity and share the joy of design with society. The project is a series of innovative clock installations, drawing on the natural and manmade features of urban outdoor spaces. Integrating public spaces with the personal concept of time, the goal of the initiative is to seamlessly construct an aesthetic and functional contribution to India's cities without disturbing the environment of the outdoors.

TECHNOLOGICAL:

Indian industry is the fastest growing in Electronics and Information both in terms of production and exports (Mitt, 2004). The high technological environment may increase the opportunities and threats for the company (Jobber, 2004). Titan represents a unique blend of high-end Japanese technology, legendary European design and renowned Indian craftsmanship. It is the product of an extraordinary cooperation between designers, toolmakers and marketers across continents.

PORTERS FIVE FORCES

BARGAINING POWER OF SUPPLIERS:

The government or other agencies usually determine the price of raw materials and other accessories, so the company will not have any bargaining power over them.

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BARRIERS TO ENTRY:

Barrier could be the customers’ preference and loyalty towards Swiss brands due to Swiss heritage. Moreover, the technological of products with varieties of competitors lead consumers have more alternative to buy the product. The reputation made to in India, expansion of the European sector opened a corridor for new dimension.

THREAT OF SUBSTITUTES:

In watch and jewellery market, the product is not something to be purchased more often, and there is low level of substitutes when compare with other types of products. For example, mobile phones with timer in it will do the work better. However, if ...

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