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VDOT Case Study

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Running head: SERVANT LEADERSHIP Servant Leadership Shranda Y. Caldwell Grand Canyon University BUS-340 Ethical & Legal Issues in Business Professor Mestman July 10, 2010 Leadership Styles Introduction Each person has a leadership style that they feel most comfortable with. What many people must realize is that there are different styles of leadership that are required for different situations. Most people like to believe that they are democratic leaders because that style fits in with dealing with peer groups. What those people do not understand is that they may have to switch to a different style of leadership to get a job completed in a timely manner. This paper will discuss autocratic, democratic, and servant leadership styles, discuss an attribute for servant leadership in depth, evaluate my strengths and weaknesses that come with those leadership styles. It will also list examples of leaders that exemplify servant leadership. Autocratic Leadership When utilizing the autocratic leadership style, the leader normally tell others what to do, limit the discussion on ideas and new ways of doing things, and makes the group feel as there is no togetherness. When working in many fields of management, the autocratic style was most effective when situations were time limited, when individuals or groups lacked skills or knowledge, or the people within the group did not know each other. The leader is often forced to do the work themselves or assign different responsibilities to different workers, which will separate the group. ...read more.


My co-workers refer to me as a "go-getter", therefore it is difficult for me to see a need and not jump to it. My strength would be having enough time to complete any particular job or project. Working without time constraints, for me, means that more work will get done, less stress, and a happier team. Servant Leadership Servant leadership is a philosophy and practice of leadership, where leaders strive to achieve results for their organizations by giving priority attention to the needs of their colleagues and those they serve. Most servant leaders are often seen as humble stewards of their organization's resources. In order to be considered as a servant leader, a person would need to possess many qualities such as listening, empathy, healing, awareness, persuasion, conceptualization, foresight, stewardship, growth, and community building. When these qualities are acquired, a person tends to attain authority rather than power. While servant leadership is often associated with the Bible of Jesus Christ, my feelings are that it is compatible with most religions or theories of philosophy. Why? Because most religions have a person that is of some sort of higher power, someone or something that is of greatness or have attributes of perfectness. Attributes of Servant Leadership Thomas Dexter (T. D.) Jakes and Juanita Bynum are two leaders that are admired around the world. ...read more.


Pastor Jakes had enough faith to leave Atlanta and move to Texas, and unfamiliar city to him, with no questions asked when he heard the Lord speak to him. All these qualities are indications of the servant leadership to me. Leadership and Emotions Leadership can be perceived as a process being weighed down by emotions twisted with social influences. While be in any organization, the leader's mood has some effect on the group in which they are leaders of. There are several effects of emotions and influences when it comes to servant leadership. The mood of individual group members' mode can be dictated by their leader, the affective tone of the group represents the consistent reactions of the group, and public expression of mood impact how group members think and act. Expressions of positive mood, by the leader, seem to improve the performance of the group. Conclusion Leadership style is the manner and approach of providing direction, implementing plans, and motivating people. Although good leaders use all styles, with one of them normally dominant, bad leaders tend to stick with one style. There is a difference in the way leaders approach their employees, groups, or organization. Positive leaders use rewards, such as education, independence, etc. to motivate employees. Negative leaders tend to emphasize the penalties. Servant leaders tend to listen, have empathy, and involve God in the decision of the group or organization. While the negative approach has a place in a leader's range of tools, it must be used carefully due to its high cost on the human spirit. ...read more.

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