Intercultural Communication Paper

Intercultural Communication Paper

COM360 – Intercultural Communication

John Alexander


Culture is generally referred to as human patterns of activity and the symbolic structures that provide significance and importance to such activity. Everyone may in some way be shaped by their culture, whether by thought or action. These thoughts and actions are rooted deep within, and we do not pay it any mind until we are confronted with another culture and a different way of doing things. Upon first confronting a new culture, a businessperson’s first reaction is to think, “My way is best.” Business professionals may experience an unavoidable ‘culture clash.’ It is possible to avoid such a situation with some form of study, which may result in the realization that both he/she is wrong and there may be better ways of doing things. Furthermore, each one can open themselves up to possible problems in their culture. The following are issues, along with explanations, of different value orientations between the Bangladeshi and British that might affect cross-cultural communication. Cultural profiles of Bangladesh and the United Kingdom are drawn upon the basis of the work of Geert Hofstede, Fons Trompenaars and Edward Hall, used to analyze the factors which are likely to affect communication between people in these two countries.

Cultural profile: Bangladesh

Bangladesh has a power distance index score of 80. Bangladesh is known as a hierarchical society, and elders are highly respected because of their age and position. Elders are viewed as wise and therefore, granted respect. Decisions are made in the best interests of the group by the most senior male, based on age or position; this is also the case in family-owned/managed businesses. Regardless of what the relationship is between an employee and a Bangladeshi boss, it is considered as that of a close relative; this is due to a direct influence of the community life that Bangladeshi have experienced for years.

Elders and senior colleagues within the system of hierarchy are obeyed and highly respected in Bangladeshi work places. For the most part, discussions are led by the most senior person; thus, it is very important to have a solid relationship with senior figures, since final decisions rest with the highest-ranking business executive.

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Bangladeshi has a score of 20 in the Individualism index. This indicates that Bangladesh is a country that believes in collectivism. The society is characterized by a rigid social framework that distinguishes between in-groups and out-groups. People count on their in-group (relatives, clans, organizations) to look after them and in exchange for that, they believe they are owed absolute loyalty. A certain consciousness prevails.  Bangladeshis believe in team work. Bangladesh has a masculinity index score of 55 and therefore has both feminine and masculine values. Caring for others and perseveration prevails side by side with material success and societal progress. ...

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