Risk management Identifying Risks in the Scottish tourism industry

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Risk assessment 1
Identifying risks within the Scottish tourism industry

Risk management

Chris Provan

200607362

Forensic investigation


Word count - 1588

Contents page

1.0                 Introduction
2.1                   Terrorism

2.1i)                   London bombings

2.1ii)            9/11
2.2                   Overload to the infrastructure
2.2i)                  Public transport

2.2ii)                   Road network

2.3                 Agricultural disaster

2.3i)                Foot and mouth
2.4                 Natural disasters

2.5                 Credit crunch
3.0                 Conclusion

4.1                 Referencing

4.2                 Bibliographies



1 Introduction

The Scottish tourism market is ever-growing. The Scottish Council for Development and Industry (SCDI) has set a target of increasing revenue by 50 % by 2015, from £4.2 billion to £6.3 billion. (House of commons 2002/03) The tourism industry employs more than 200000 full time employees and attracts tourists mainly from America France Germany respectively. With any growing tourist industry, as it grows in a stature it attracts tourists through marketing which Visit Scotland spends between £25 and £35 million per annum. With this expansion of the market, the tourism industry encounters many risk and hazards. Large amounts of time and effort are spent identifying and acting on these risks. This report shall identify 5 of the major risks which could lead to serious disasters, whether it is finically or through injury to tourists or employees.

2.1 Terrorism 

In today’s world every industry must be aware of the effects of terrorism, especially the tourism industry. This industry is a prime target for terrorist attacks due to the vast number of people visiting particular attractions. Therefore is a prime target for a terrorist attack. Scotland has encountered terrorism before with attacks such as Lockerbie bombing and the more recent events at Glasgow airport. In the aftermath of these attacks, Scotland saw a drought in ticket receipts due to a lack of public confidence in traveling. To examine the effects of terrorism on the financial takings and popularity of the industry. This report shall look at the direct effects after the London bus bombing (in UK) and 9/11 which occurred out with the UK but has had a domino effect on world wide tourism.

2.1i)
London bombings

The 7 July 2005 London bombings (also called the 7/7 bombings) were a series of coordinated Islamist terrorist bomb blasts that hit London's public transport system during the morning rush hour. (Wiki 2005) It was predicted the bombings in London will cost the UK around GBP300 million in lost tourist revenue, according to the initial findings of a study by the Tourism Industry Emergency Response Group (TIER). (Travelweekly 2005) TIER comprises of 17 tourism-related organizations from the public and private sector. Clearly this loss in revenue had serious implications for the Scottish Tourism Board.

 2.1ii) 9/11

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 The events that unfolded on September the 11th in America shook the world. Terrorism became a real threat even where people felt safe. This affected the world in so many ways and severely decreased public confidence in air travel. Therefore tourism industries all round the world were affected. Scottish tourism was affected greatly as at the time American tourism accounted for a quarter of the Scottish market. The industry noticed a fall of 16.3% on predicted values of tourists from America (in Q4) and German tourist fell by 52 % on predicted values on the 4th quarter.

Fig 1: (Jaun ...

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