In this assignment, I am going to show and explain how managing human, physical and technological resources can help improve business performance for Tescos.
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Introduction In this assignment, I am going to show and explain how managing human, physical and technological resources can help improve business performance. Human Resources, The Human resources can improve the Tesco's performance in many ways. There are two main processes which are looked at when managing human resources. The most important is to employ they correct people for the job, people that will carry out the job role correctly. Then the correct resources have to be provided for them so that they can carry this process out to the best of their standards. Treating these employees with care and sensitivity is important. They are not like physical or technological resources; humans need to be dealt in certain ways, as they are protected by legislations and laws. For example, In TESCO there will be a constant change of different demand of products that the customers wish to purchase, for this reason the staff will have to be trained for any of these occasions.
Physical Resources, All businesses need premises where they can operate. These buildings can have a strong affect on the people that either work there, or the customers of the company. Having building located in strong economic areas is also very important for the business, so that many people will be attracted to it, as well as see it as an important building in the area. Importance of how TESCO layout their stores all over the country no doubts shows in its success. The building has many rows of shoes, cloths and other sports accessories to attract the attention of the customers. Once they have chosen the product that they wish to purchase, they can then take the items to the till where they can purchase the items. In businesses like TESCO, they would need to be aesthetically pleasing to the customers, being attracted to the building will naturally result in them proceeding into the building.
This is a major benefit to the TESCO, as more and more people stay in TESCO so wills the experience. The people with experience will be placed as mangers so that they can have an influence on their own sector or department. It is very important for the organization to build up the skills of peoples so that they can deal with certain issues that arise in the business. It would be wise to train more than a few people at certain things, for instance in their absence, there should be somebody to handle that specific area. If an experienced person were to leave the organization, it would be hard to find another person that would be able to fulfil that job role with the same amount of skill as the previous person. Cascading training is the process in which training is passed on throughout the workforce, so that a backup is available when one is needed.
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