• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Suggest, with justification, ways of improving motivation in an organisation setting. -Examples for John Lewis.

Extracts from this document...

Introduction

´╗┐Teacher: Gloria Diabour25/03/2013Alexandru Viziri BTEC Level 3 Business Unit 16: Human Resource Management in business D1 ? Suggest, with justification, ways of improving motivation in an organisation setting. In order to achieve this criterion I should give suggestions, based on my findings, of how the organisation could improve motivation and the type of reward systems that could be introduced, for example, the introduction of a cafeteria incentive system. I should also outline any issues that there might be of developing and introducing such systems. For this criterion I will use the same company as in previous criterions: John Lewis. JL is a chain of upmarket department stores operating throughout Great Britain. The chain is owned by the John Lewis Partnership. We already know, from previous assignment, that John Lewis is already a good company to work for as it if offering lots of benefits to its employees, such as: end of the year bonuses, paid holidays (even if it is a legal requirement), Staff discount (that is not a required by law), pension schemes, and lots of other benefits. ...read more.

Middle

Also, JL could help its employees with its children?s school fees. This is another rewarding system that has the purpose to motivate its employees even more. JL may help towards its tuition fees by paying 5% - 10% of the costs. Another important way of improving motivation of it?s employees is by offering its them free (or cheaper) Health care services. This means that if JL?s employees are ill they can claim from the organisation to have a treatment privately. However, JL does not have such a reward system yet. Health care may be also given by John Lewis in the form of discount vouchers for treatments such as massages, visits to the osteopath or beauty therapy. This type of reward system may mean that employees take less time off-sick and are more motivated due to lower stress levels. This actually may benefit the company a lot as more members of staff will be motivated to come to their jobs. Another reason why JL should choose to offer health care benefits is so that itself can take advantage of less expensive health insurance than they could get on their own as well as tax breaks for the contributions made by the business. ...read more.

Conclusion

Dissatisfaction with their jobs can spread, and you may find that your employees want to quit. In order to avoid staff to be dissatisfied at their posts, the JL managers should talk to unmotivated staff members as soon as they notice a change in their behavior. Because JL revenues depends of sales, but sales depends of customers, there is a big possibility that unmotivated staff will offer poor customer service. Unmotivated employees may not have the energy or patience to deal with customers. Once JL develops a bad reputation in customer service, the negative impression can be far reaching when comments are posted on online review sites. When an employee is not motivated to do the job properly, they become an expense instead of an asset. This may lead to decreased revenues. Why should they improve motivation? First of all, I would like to mention that JL should always keep an eye on the motivation level of its employees. Better work motivation will have only positive results on the company. Motivated employees will work more effectively, offering better service. By keeping its employees motivated, JL will see improved productivity. When employees are motivated, they invest time, effort and brain power into offering best services possible. ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level People & Operations Management section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level People & Operations Management essays

  1. Marked by a teacher

    Roles and Responsibilities of Staff Members at McDonalds.

    5 star(s)

    Good communication skills include written communication; being able to write clearly with no spelling mistakes, have basic mathematical skills; for giving out correct change, and speaking skills so that they can answer questions for customers, give orders to other employees and clearly inform both customers and employees with information.

  2. what is marketing and John Lewis Marketing

    * Brand-trade name: a name given to a product or service * Warranty- A guarantee provided to the purchaser regarding the condition of appliances and certain fixtures. * After Sales Service- Services received after the original goods or service have been paid for.

  1. Recruitment. I am writing this report to describe how each organisation plans and conducts ...

    * Another disadvantage of selection interviews is that there may be a very wide selection of candidates that want to apply for the job post and it will make the whole of the selection process harder for the employer to choose the best candidate.

  2. Human resource and Finance

    Special help in time of need In cases of particular need, they will help a Partner with a loan or a grant. 15. Voluntary benefits and discounted deals A range of benefits for Partners such as discounted private healthcare and a car purchase scheme, along with a number of one-off deals with hotels, amusement parks etc.

  1. Motivation Theory - Similarity of Maslow Motivational Needs and Lockes and Lathams Goal Setting ...

    Level 5, 4, 3 and 2 of the Maslow?s theory are what individual/group could formulate their goal-setting target upon. It is apparent that we all need to satisfy the psychology, safety, social and esteem needs; the lack of these needs is enough to motivate us to aim for it.

  2. Motivation within a workplace - examples from Asda.

    As everybody will be friends this will act as a natural motivator, in turn a higher amount of work will be carried out by employees. This is a great way to motivate staff, as very little or no effort from ASDA?s behalf.

  1. Applying Health and Safety in a School.

    employees Two for 16-30 employees Three for 46-60 employees Three for 61-75 employees Four for 76-90 employees Four for 91-100 employees. There is no extra requirements for extra urinals for the school with over 100 employees if extra water closets have been provided.

  2. What is a supply chain? Use examples in your answer.

    customer?s order, the Dell assembly plant, and all of Dell?s suppliers and their suppliers. The Web site provides the customer with information regarding pricing, product variety, and product availability. Having made a product choice, the customer enters the site to check the status of the order.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work