• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Tescos HR policys

Extracts from this document...


Unit 2 Task 1 A) Tesco's has introduced a high commitment model which offers training and development to all employees. They have developed their culture through extending their logo ''every little helps'' to prove their commitment to employees as well as to customers. This has proved a world class model and very successful for the organisation. During the past decade Tesco's have introduced strategic HR with increased training of employees. The role of HR within the organisation has increased in importance. Their practice of training and the importance of HR will be reviewed with the current theory. This organisation was chosen, through their introduction of strategic HR policies, which has led to an increase in business. This has demonstrated they are a first class provider of training to their employees, and has given scope for the organisation to expand into new markets. Tesco's operates in a very competitive market, the consumer has a choice where to shop for their groceries. They have expanded their portfolio to include CD's, DVD's, electrical goods and clothing. Recently they have expanded into the financial services offering customers products from Credit cards to insurance. All their products are available on the internet 24 hours a day. Their slogan 'every little' helps is used to show their commitment to customers, this has been used to reduce prices and to increase the level of customer service. ...read more.


Coaching is becoming popular as a means of developing the skills of senior managers. This is important as it targets employees at the higher end of the chart. Their success will be passed on to the juniors and this will mean that better managers will mean better staff. In-house raining this is where employers run courses inside their own organisation. Courses run 'in house' will be ones where it is impractical and unrealistic to offer any other alternative an oblivious example would be the organisation induction programme. This type of training is very useful to Tesco because this means that they can easily gather all their employees and teach them new methods or make them aware of surrounding situations. This will give them advantage over rivals as it will mean that all their staff are always up-to date with the latest knowledge, skills and methods. External training sometimes it is necessary to send staff to do courses elsewhere. This type of training will make the employees more efficient as they won't be wasting valuable time on the shop floor trying to figure out what certain buttons on a machine do. Transferable skills are skills that once learnt may be applied in many different situations. The key skills of Application of Number, Communication and Information Technology are transferable. ...read more.


The training creates a graphical journey through the history of Tesco, its core purpose, values, business goals, financial aims, operations and marketing strategy and its commitment to customers. All employees are receiving more training than before. A human-resource-led business strategy has helped Tesco to take the lead over its rivals in the fiercely-competitive UK supermarket sector. The strategic policy (Future) started in the company's supermarkets, where its aim was to free up stores employees so they could do more and improve customer service. Future concentrates on providing a clear way of defining roles, responsibilities and activities. The system guarantees that all employees are responsible, accountable, consulted and informed. A group of 13 key management techniques is used to improve the core skills of the workforce. The techniques include root cause analysis, problem solving, plan-do-review, situational leadership and coaching for high performance. For the first time, people have been made a core element of strategy. The importance of this strand of the project has been recognised by putting a senior director in charge. Quarterly board meetings always review human resource issues. Tesco now tracks human-resource information as closely as financial results. Looking ahead, Tesco intends to continue its emphasis on increasing the skills of its workforce. The firm aims to make learning into a truly integrated part of its culture, as an important way of developing organisational flexibility and remaining one step ahead of its rivals. B) ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Structures, Objectives & External Influences section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related AS and A Level Structures, Objectives & External Influences essays

  1. Marked by a teacher

    Marketing Management - Swisher Mower and Machine Company.

    5 star(s)

    Plus, the warranty costs would $22 per labor hour. Alternatives: * Alternative 1: Accept the proposal and, in the long run, develop own brand based on the experiences of private label production: SMC should incorporate the consideration of the following elements when accepting the offer. * Firstly, during negotiation with the mass distributor, SMC should try its best to make the contract terms more favorable.

  2. Introduction to Tesco

    Tesco continues to invest in service. Most recently in 2001/02 Tesco have introduced customer champions in many stores, and implemented a new labour scheduler to further improve service for customers. Throughout the 90's Tesco has continued to develop its ranges, including its own branded products.

  1. The Business Environment Coursework. Describe the type of business, purpose and ownership of ...

    Suppliers generally do not exert much influence over a company like M&S as they would find it easy to switch to another supplier if there was a problem. M&S may not need to meet supplier's demands, as having M&S as a customer would bring in a lot of revenue for most suppliers.

  2. For my portfolio, I was asked to do an assignment on two businesses. I ...

    Heavy goods are often transported better and cheaply some use rail, canal and rivers on the European mainland to transport them easily so they locate near to them. Business, which runs their business at international level, locates near seaports and airports so they can export and import more efficiently and cheaply.

  1. Explain the purpose of keeping accurate financial records.

    Proposed Dividends (9,900) Called up share capital 75,000 This is the end requirement to a balance sheet which a limited company must ensure they have. This shows how much corporation tax, dividends need to be subtracted from the sales and much the price of share capital is at.

  2. Outline key features of legislation and regulation on health and safety as applied to ...

    BAT believes that all injuries and industry related diseases are preventable and therefore strives to continuously improve its health and safety performances. To meet these commitments, BAT and its contractors shall: * Manage health and safety matters as a

  1. Introduction into my first business Tesco.

    The average shareholder holds between one and one thousand shares, but also banks, pension funds and building sercertys, hold a large amount of shares. Tesco's share prices have risen since February 1997 when it was 349p to 586p on the 21st April 1998.

  2. Investigating Business. Tesco PLC. I will be describing the aims and objectives of ...

    Asda then reply by producing adverts weekly correcting Tesco?s that Asda?s prices are cheaper according to an independent source (www.moneysupermarket.co.uk), therefore resulting in Tesco?s promoting to backfire and also it put a bad image on the company as they have lied to consumers about which supermarket is cheaper.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work