Communication Case Studies John, who is 73 years old, lived alone for many years following the death of his wife.

people who sign finger spell this will be good when you are trying to tell John some names.  Other ways you can communicate with John are; firstly you could try lip-read with him, but make sure he understands fully. Types of support John will need will include BSL/English interpreters interprets from BSL to spoken or written English, or vice versa. Video interpreting is not a replacement for face-to-face interpreting. But it has been set up to try to solve the problem of getting an interpreter at short notice or for brief appointments. Deaf/blind interpreters and communicator guides work with a range of communication methods including BSL, hands-on-signing, clear communication, the Block Alphabet, the Deaf/blind Manual Alphabet and speech-to-Braille. Lip speakers repeat what is said without using their voice, so that you can lip-read them easily. Speech-to-text reporters Speech-to-text reporting is suitable for people who are deaf and are comfortable reading English, often at high speed and sometimes for up to a couple of hours at a time. The reporter uses a special keyboard to type every word that is spoken by a speaker. They type words phonetically – how they sound rather than how they’re spelt. This is then converted back into English on your computer screen. By typing in this way, the reporter can keep up with the speed of spoken English. The resulting English is usually spelt at least 95% correctly and the remaining words are spelt roughly how they sound. Electronic note takers work with people who are deaf and are comfortable reading English. Electronic note takers type a summary of what is being said on a laptop computer. This information appears on the deaf person's screen. Electronic note taking means you have fewer words to read compared to speech-to-text reporting, but it does mean you won’t get a full word-for-word report. If you would rather have a transcript of everything that is said, you may prefer to use a speech-to-text reporter. Manual note takers works with people who are deaf and comfortable reading English. Note takers are trained to take handwritten notes for people who are deaf in meetings, on courses, or at other events. Note takers can write notes in a way that suits you.       Mrs Solomon has had a stroke. Her speech is very slurred and difficult understand and she has limited use of her right hand for writing. Mary is suffering from dementia. Because of her confusion and intermittent loss of memory it is very difficult to communicate with her. Mrs Persaud speaks and understands very little English As a result of a road traffic accident Jane who is 18 years old is visually impaired.