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Effective communication evaluation

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Questionnaire & Sources Evaluation - Validity: Face validity was a hard issue to work around. I tried to word the questions in an appropriate manor, as not to lead or influence their answers. On retrospection I noticed that all my statements were positive. For example 'I spoke in a clear tone' rather than 'I lacked clarity'. By mixing up both positive and negative statements, I would have collected more valid responses as the wording may have influenced the respondents to answer in favour of me. Content validity was important if I wanted to analyse and evaluate every section of my performance. At first I thought I had done, but upon evaluation realised I had forgotten to add in a question about overcoming barriers. This made it hard to accurately infer what the respondent's thought of this section, as I had to take parts from other questions to evaluate it. Sources: I tried to use a wide range of sources to collect information. One source I used was covert observation in a classroom. While this proved an effective method of gaining rich data, it was hard to factor in the fact the children may have been acting up, or on their best behaviour. This made it hard to collect an accurate portrayal of an everyday experience for the children with ADHD. Another source I used was a semi-structured interview with a teacher in first school. A problem with this was she was aware that I was going to ask her various questions on ADHD. ...read more.


If I had more confidence and time I would memorize what I wanted to stay without the need for prompts, but I did not have the time to prepare on this level. I tried to use the paralinguistic skills in a professional manor to portray a formal approach to the subject. While I didn't use humour, some of the audience members found this a positive thing. For example my teacher said 'The tone was varied and conveyed your enthusiasm for the topic'. However contrastingly one audience member said I was 'too sharp' in my tone. While I found the serious tone helpful for being formal, if I had used a humour as well it may have not come across so aggressive to some of the audience. However the target audience was trainee teachers, so perhaps the formal tone was more appropriate than I originally considered. I tried to avoid pauses at inappropriate times, to maintain audience concentration. I did however slip up on a minor occasion, and forget where I was but none of the audience reported noticing this in the questionnaire. This made me loose confidence and I relayed even more on my prompt cards afterwards. 100% of the audience either agreed or strongly agreed with 'pausing only when appropriately', so I am confident that they failed to notice my slip up or chose not to mention it. The modal response to 'I understood the definitions of the paralinguistic skills. How well do you agree with this statement' was Agree on all of the different skills. ...read more.


This serious tone did not go down so well with some of the audience members 'it was too sharp'; I did manage to make the serious tone. My teacher even suggested I could do it for living, which shows that I came across confident, and my formal method was effective. Generally I was pleased with the design of the PowerPoint as I used a fresh and clear design to help them read what was on the screen. I was also pleased with how I presented the information on a simple form and expanding upon them verbally. In the last question 'overall how could I improve my presentation?' only 32% of the respondents answered. They both mentioned my presentation style 'be less sharp' and 'smile more!' with a conclusion of 'talk was excellent - informative and well presented'. Overall I think the main improvements I would focus on were smiling, using humour and walking around more. All of these factors help the audience feel relaxed, more confident to join in when asked questions and concentrate on what I'm saying. I was pleased with my performance and the accurate information and how I presented it in my talk, and the audience seemed to agree with this. Conclusion - By using various sources of information such as talking to a teacher, Internet, books and observing children with ADHD, I accumulated specific effective communication skills. By doing a 14 minute presentation in a formal way to an audience, I was able to collect data through a questionnaire to assess how they perceived my performance and information I provided. ...read more.

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