• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

interactive statement

Extracts from this document...


Interaction Statement Whiteness statement notes: * Two small boys were fighting over a toy. * I came down to there level * I made eye contact * Open body language * My tone of voice was calm and low * I told them to not fight over the toy and to share; I also gave them a toy each so it was fair. There was two boys fighting over a toy, I noticed this was happening so I went over and to sort it out. I firstly came down to there level so that I could make good eye contact with them, and make sure they could hear exactly what I was saying. I was using very good open body language to put over my positive energy and show them an understanding. My tone of voice was low and very calm, so I didn't frighten the children by shouting at them. I said to them "please will you not fight over this toy and you should take turns and share it nicely". ...read more.


The find it better to listen to a parent because they can be strict or comforting about this. I think that if I was in this situation again I would be able to act differently because I have already witnessed it once know so I have an idea of what will happen. It was effective what I did, and having someone else there to help me in this situation was good, because it meant that they would listen to the teacher more rather just a helper. Evaluate-more effective I think that I did well and that the young child understood not to do this. She apologised and then the two children also were friends which made me feel happier. The parents also knew what went on so it meant that the school couldn't get in trouble if one of the girls mentioned to a parent about this, and they questioned the school why they didn't get told about the incident. Hannah Jackson Communication in health and social care In heath and social care communication is a vital part in everday situations when people are being assist by carers. ...read more.


You need to speak clearly and politely to the patient and also the family of the patient, because you don't want to give a bad impression to the family because they will feel un-comfy to leave there family member, because they might expect you to be rude at all times. Also when a patient is being treated badly and not spoken to nicely, when they recover they put a complaint in about the hospital. If a patient is in hospital for example and they begin to feel dizzy and faint, they can get the attention of a nurse and thy can run over and be with the patient and talk through what they are going to do, they will then call in a doctor to check the patient. This will then lead on to the doctor talking to the patient about why they are feeling faint and dizzy and let them know how they can recover. I think that without being able to communicate then there would be no way in helping people to get better because they would always feel un-comfy and not being able to relax. Hannah Jackson ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our AS and A Level Healthcare section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month
  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work