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Understanding Discipline.

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Understanding Discipline. BTEC National Diploma - Public Services - Scenario You decide that you will put up a notice on the board explaining to all new recruits the role and importance of discipline in your Public Service. Task One Your Superior likes the notice and asks you to prepare the following for a seminar on discipline: Explain the role of Discipline in Public Services. The role of discipline in the Public Services is to: * Create trust, both inside and outside the service * Create a team - work ethos * Save public money * Increase job satisfaction * Limit accidents * Allow the Public Service to reach its objectives Discipline means obedience, order, control and self control. > Following orders > Efficiency > Self respect > Respect for others > Hard work > Giving a good impression to the public > Team work > Punctuality and promptness > Putting other peoples needs before your own > Keeping fit > Organising work > Good manners > Professionalism > Working to improve your understanding of the job > Developing new skills > Evaluating your own performance > Always giving your best (100%) ...read more.


People were encouraged to keep buckets of sand and water at home and fire brigades issued safety guides to cut the risk of fires. A total of 10,000 Army, Navy and RAF personnel manned fleets of Green Goddesses on the streets to tackle emergencies. As the strike continued into the winter, stories emerged of how the well-disciplined military were not equipped to deal with the big emergencies. The fire fighters finally agreed to settle for a 10% pay rise with guarantees of future increases and they went back to work on 16 January. *** Small article taken from the Fire Brigades Union website which just points out the fact of how well disciplined the military are. Royal Air Force. The RAF is a military organisation, with all the implications that go with this - standards are high and maintained by a military hierachy and code of discipline. Life is nomadic and can be hectic - the RAF does not pay over-time no matter how many hours are worked (compared to the Fire Brigade). Disciplinary code of The Police Service. > Improper discharge of information > Improper practice > Racially discriminatory behaviour > Abuse of authority > Improper dress/neglect of health > Criminal conduct Discreditable conduct. ...read more.


Which shape the way people are expected to act in any given situation. If we do not conform to those norms (accepted behaviours) we are labelled as an 'outsider'. Norms are things such as:- wearing clothes, eating breakfast and the majority of people today have mobile phones. These are things we do on a day to day basis. The reasons why people conform is because they have a fear that they will be rejected by a group or people they know. They usually have a low self esteem and they lack in confidence. To conform to a certain idea. To agree and do what it says. Obedience - good discipline - the best you can do. conformity - conforming with established practices. Agreement suitability. Obedience - obeying or ready to obey. Submissive to another will. They do what they are told. Identify and explain three factors which influence conformity and three factors which influence obedience. A Comparison of Conformity, Compliance, and Obedience DEFINITION FACTORS WHICH INCREASE CONFORMITY Unspoken group pressure - real or imagined Situational ambiguity Unanimity of other in group Size of Majority Gender COMPLIANCE Behavior change as the result of a direct request Foot-in-the-door Door-in-the-face Low-ball OBEDIANCE Change in response to a demand from an authority figure Prestige Presence of others who disobey Personality characteristics ...read more.

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