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Analysis of a Company: Boots Chemist

Extracts from this document...

Introduction

Introduction Boots is a company, which own many different companies, which make, sell or offer different products or service i.e. Boots the chemist sells Prescriptions, medicines etc. Product or Service Boots the chemist supply both a product and a service, both of which are of high quality. It has seven major products and service categories, which are Healthcare dispensing, Over-the-counter medicines, Beauty, Baby, Gift, Photographs and Food. Mission Statement Boots the chemists mission statement is 'our vision is to be the world's leading retailer of products and services that help make our customers look good and feel good.' Aims The main aims for boots the chemists are: - > To highly compete against M&S, Superdrug and Tesco. > To provide their product and service to world-wide communities. > To expand their business internationally. > To make their sales as high as possible in order to make more profit than M&S etc to become the leading company. > To make the products they supply more high quality than it already is. Objectives Boots the chemist objectives are: - > To make sure they get to the top of our sales market by competeing at all times with M&S etc. > To open at least one more store world-wide every year. > To make sure their product is wanted world-wide by the use of advertising on t.vs, radios etc > To always meet our breakeven point and make a profit. > To improve the quality of every product we supply and improve the service we provide. Where they are based All the Boots headquarters are based in Nottingham UK. Employees Boots is one of the largest chemist chains in the world, they employ more than 56,000 people throughout the UK and the Republic of Ireland in the business which is based on caring for people/their customers. The boots staff will always be seen as the key element to the business. ...read more.

Middle

> When have you looked for and found solutions beyond the obvious? > How radical have you been? > In what ways have you challenged received wisdom? > When have you identified clear solutions to complex problems? > How do you manage ambiguity? > How logical are you in your approach? > Leading the pace Understand and focus on the important, drive to deliver better performance and be decisive in a crisis. > Can you prioritise, focusing on the important issues and dispensing with others? > Do you regularly achieve standards that you set and which are beyond those expected by others? > When do other rely upon you to make things happen? > Leading the team Act as a catalyst driving for results and restlessly seeking to win. > Do people enjoy working with you, do you create a buzz? > How do you influence others even when the cause looks lost? > Have you been able to get good results from difficult people? How did you manage it? The selection process relies on application forms, interviews and selection centres. The company now operates competency based interviews. This is the process whereby applicants are asked to back up statements in interview with examples of personal experience, thus providing real evidence of their capabilities. Finance. The purpose of finance in Boots is to control the financial status of the business. The finance department allocate different departments through out the business different budgets an expect them to keep to their planned amount of income and expenditure. The finance staff would check regularly to see if they were meeting their target or not. Boots Finance department therefore: > Keep all financial records required by the organisation stating all the receipts and payments that have been made. > Prepare financial accounts from the records. > Monitor the income and expenditure of the different departments against their budget. ...read more.

Conclusion

All this could happen if the functional areas did not communicate with each other. So by communicating the company wont go in to debt by over spending, so the company would be making money and becoming a success which is one aim for all companies. The span of control in a flat structure is wide and a tall structure has a narrow span of control. In the flat structure there is less layers but more employees in each layer. In the tall structure there is more layers, but less in employees in each layer. FLAT STRUCTURES (Boots) HIERARCHICAL STRUCTURES (Leisure Centre) * Relatively small * Very big * Quite informal * Formal * Good communications * Communications can be distorted * Respond quick * Manager does not no what subordinates do * Flexible * Not very flexible The above table shows that a main strength for Boots having a flat structure is that staff will respond quicker to any changes that the business makes. Boots will be able to react to competitors new ideas. If another leading cosmetics company put on a really good special offer. Boots have to compete with this by making their promotion better. They have very good communications and will be able to respond to colleagues quicker. This is a very good strength of how Boots work, because it is small, employees Boots organisational structure is flat; it is flat because there are not many layers in the structure and because there is not many people in the chain of command. It is different to Thornbury leisure centres structure because each of Thornbury leisure centre functional area has many staff, each of who have there own particular job. Each person has a specialised job and are paid a specific salary for their job. In Thornbury leisure centre communications become distorted as messages pass from one level to another. In Boots, communications rarely get distorted because there are not many layers for the message to go through. Boots employees are quicker at responding to messages and tasks. David Brine Assignment 1a ...read more.

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