How did Marks and Spencer re-attain their status as one of the best supermarkets?

The first 200 words of this essay...

Marks and Spencer Assignment

Introduction.

Marks and Spencer's has had a consistent record of success and profitability until recently when they were suddenly hit by falling sales. Marks and Spencer's were totally unprepared for this and while they were developing new stores and expanding the business their competitors were strengthening. Because Marks and Spencer's have been highly successful and competitive for so long there was no pressure to improve the business and now their competitors have overtaken them and underlying problems have arisen, something needs to be done. The business needs a complete overhaul management needs to be streamlined, the business structure needs to be re-organised to make it more efficient and the marketing mix need to be changed.

Marks and Spencer provide a variety of goods and services to the public. One of their main outlets for customers is the clothing they sell. Foods is another big part to the success of Marks and Spencer and they also provide the customers with cooked food which would be very handy for busy people who need food for dinner that day, instead of cooking they could get some cooked food on the way home form work.