I will now identify potential conflicts that arise concerning the Human Resource department when objectives of William Hill differs to that of employees objectives.

Competition within departments also exist because of the budget given to them this is because some department such as Finance tend to always minimising spending because they have more knowledge in ways to economise whereas the recruitment and selection have to have bigger budgets to allow this process due to being very costly in recruiting and selecting new workers and also time consuming. However the training and development will not agree with this and will feel they need more budgets, as they have to develop and train the staff for the job which is very costly especially if it is off the job training. They can solve this problem by looking back at lasts years’ budget and weighing up the pros and cons of each department by looking at who used their money wisely, who could do with more money to improve their department and to see what each department spends their budget on.  

Performance management uses motivational theorist and other means of giving praise and encouragement. The conflict that would arise will have not much to do with money but with managers of different departments. The approaches that may be taken by the managers could be autocratic, democratic and laissez faire. When looking at the motivational theorists that the HR department may use this may conflict as they would need to analyse which theorists would suit best be applied to various employees and Mangers.  People may have different opinions on what they think is best for the company and this may differ for what best for employees this may lead to negative atmosphere within the organisation. Some managers may prefer to use incentives which are non-financial because they allow employees to know that recognition has been made for hard work. Job security is what every employee wants. Knowing that there is a possibility that their job is in danger would make the employees hostile towards their employers. Human resource planning may feel the need to cut jobs this will eventually cause conflict with the employees as they feel they are in the wrong and employees will become demotivated  if their job is lost due to staff cut backs and a very much hostile environment and job insecurity.

Conflict between management and employees also can happen in the work place. This type of conflict would be seen in the car manufacturing industry were hundreds of jobs are lost because a company can no longer afford to pay to produce certain products in Britain because of high prices therefore companies move there business to a different country where prices are lower. This then will result in people being made redundant and management and employee will then full out. This can also lead to conflict between trade unions representative over redundancy pay.

Looking at all the conflicts that can arise in William Hill I feel some of them can be over come with little bit of consideration given from both the company and employees and create a rather more productive and happy working environment. However very rarely will a business be able to run smoothly without conflict arising in different departments. Conflict is not always necessary because it allows efficiency

Nevertheless conflict does not have it bad points such as causing emotion, anger and even distress for employees. But to resolve this great action is taken by the HR department in order for each department to work well in -achieving the best for the overall corporate objectives.