Identify possible areas of conflict between the human resources Functions.

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Unit 4: Human Resources

E5. Safeway

Identify possible areas of conflict between the human resources

Functions

A business can get a lot of conflict between the human resource functions, which are human resource planning, recruitment and selection, training and development and performance management. Safeway need to avoid as much conflict as possible, however this is not always easy, because they need to think of other functions for example; the recruitment and selection programme may be recruiting people that don’t have the relevant skills. The training and developing team will not be happy in the way that they have recruited and selected these people because they will have to train them of things they should already know which is frustrating.

If this occurred in Safeway this will be very time consuming and lead to many problems. Problems will occur because they have all of these new staff waiting to be trained but they don’t know what to do. So the staff will have to be shown how to do a specific job by existing workers, because Safeway do on the job training. While this is happening the shop floor will have fewer workers. And it will gradually get untidy also shelves will slowly get empty which will not impress customers. So for this conflict to be avoided they would have to look carefully and have to assess the recruiting and selection programme more thoroughly and the same would have to be done with training and developing. If this is done they should be able to communicate with each other and recruit the

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most suitable people. This conflict would generate two major problems which were time consuming and costly.

        Another conflict may be between performance management and training and developing. This is because the employees are getting trained but they may not be using this training to benefit their performance, so the performance management team may feel that the employee has not been trained in those specific areas when he/she has. So they may think that training is not given effectively. So the employees that did not follow training have generated this conflict. If this were to occur at Safeway they should ...

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