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Produce an analytical report on how a medium-sized or large business manages human resources - Coca Cola.

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Introduction

I need to produce an analytical report on how a medium-sized or large business manages human resources. I should show the importance of the human resources management to the business, providing a comprehensive overview of all four of the following functions and focussing in depth on one of the functions: * Human resources planning * Recruitment and selection * Training and development * Performance management I am going to relate my human resource coursework to UK Coca Cola London-Edmonton branch and explain in depth how human resource is managed there. A Little History about Coca Cola Coca Cola was invented on 8th May 1886 by Dr John S Pemberton in Atlanta, Georgia - USA. The name Coca Cola was suggested by Dr Pemberton's bookkeeper, Frank Robinson. He penned the name Coca Cola in the flowing script that is famous today. Coca Cola was first sold at the soda fountain in Jacob's Pharmacy in Atlanta. During the first year, sales of Coca Cola averaged nine drinks a day, adding up to total sales for that year of �50. Today, products of the Coca Cola Company are consumed at the rate of more than one billion drinks per day in around 200 countries. Human Resource management is workers within a team that contributes towards the business's objectives. Human Resources Management department incorporates the Personnel department functions and develops them. The role of HRM is to enable workers to contribute to their maximum efficiency towards the objectives of the business. Human Resource management is needed for every business small or large and it is so resourceful to have a human resource department in the business which will make the employees to achieve company objectives on time well organised. Human Resource is mainly about how employees get managed in the business, main parts of human resource are recruitment and selection, performance management and finally training and development. ...read more.

Middle

? Establishing Collaborative Working Relationships: Developing and using collaborative relationships for the purpose of accomplishing work objectives; developing relationships with other individuals by listening, sharing ideas, and appreciating others' efforts. ? Thinking Systemically: Understanding the complexities and interdependencies of information and events in order. Methods of recruitment in Coca Cola If vacancies do exist for higher position for example then the personnel department in Coca Cola Company looks for someone internally because the current experienced worker will be more useful for the company and will solve problems appropriately. If the Coca Cola Company of Edmonton branch needs a new quality control manager then it's a better idea to appoint the candidate internally within the business and in the short term if funds are not available for extra workers, it maybe possible to reorganise the work in order to fill the gaps left by vacant positions. The work could be shared between existing employees. Internal Recruitment The personnel department of Coca Cola have the following courses of action in their recruitment policy handbook. a) Offer the job to an existing employee, as a promotion or transfer b) Advertise internally if suitable candidate is available c) Advertise externally if no suitable candidate is available internally I think the Coca Cola Company is using the right way in recruiting in this way as there are so many advantages recruiting internally and they are: * It gives employee within the company a chance to develop their career * Internal recruitment is quicker and cheaper than recruiting from outside the business * Shorter induction period as internal candidate is familiar with the company External recruitment There are many ways of attracting candidates from outside the company. The choice of method often depends on the type of vacancy and the type of employee a business wants. The main places where Coca Cola company branch in Edmonton uses to advertise recruitment adverbs are in job centres, the careers service centres, universities, websites (coca cola website and also other job websites) ...read more.

Conclusion

This is sometimes called 'enlightened self-interest' - the employees get a better deal because the business gets better results. The theories suggest that motivation maybe be provided by either: * Changing the working environment - this includes the job itself and the culture of the organisation * Offering incentives which encourage and reward extra performance - these maybe financial or non-financial. For most people pay is major reason for going to work. Pay certainly plays a part in motivation, but it is not always clear what part. Employees may have different priorities, perhaps because they are at different points on Maslow's hierarchy. People in low wage economies. E.g. work for long hour pittance. Hertzberg saw pay as a hygiene factor - it is essential but it is not a motivator. On the other hand, pay opens the door to much other stuff which may motivate, including higher level requirements such as status and self-fulfilment. Payment is usually linked with motivation where it is related with performance. An extreme case is piece-work where there is no basic pay and payment is totally based on output. Home-workers in the rag trade or casual agricultural workers such as fruit-pickers are often paid in this way and also in several poor countries managers sometime delay wages time because of less outcome. More usually, basic pay is supplemented by performance-related pay in the form of a bonus or commission for excellent results. In general it has become accepted that, although a workforce that is not motivated will work, the quality and efficiency of work improves with motivation. It is therefore the role of human resources management to understand what motivates employees. Over the years numbers of management theories have been put forward in an attempt to explain the nature of motivation and suggest ways in which it may be improved. In Coca Cola factory which is in Edmonton-London pay is the main motivator and second motivator is increasing experienced worker responsibility so the worker learns new skills and the job becomes more interesting for him or her. ?? ?? ?? ?? 1 ...read more.

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