• Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

Training and development.

Extracts from this document...


1.4 Training and development: An important part of manpower planing is the continual review, identification and update of training and development programmes. The reason for this was the recognition by investors that a key route to competitiveness is through information and communications technology. In a knowledge economy training and development is considered much more valuable than before. Companies that train and develop its employees are well placed to add value to products and therefore gain competitive advantage. This is true for the individual business is also true for national economies, and this is one the major reasons why the government have placed so much importance on education, training and development, especially on information and communication technology. Boots Each year Boots spends millions of pounds on the training and development of its staff. Not only is that an investment in the businesses but this also means that Boots staff gets to enjoy their job more. Staff development is a key part of the company's success. With out committed, motivated and fully trained staff, Boots could not have become as successful as it is today. ...read more.


The coach will provide continuous feedback on performance and how this is progressing. It is particularly important in a coaching system that: * There needs to be necessary coaching skills. * There needs to be necessary listening and learning skills. * Sufficient time given to the coaching process. * The organisation places, sufficiently for the coaching process. Coaching: Boots Boots principle is that the employee's development is to take place as much as possible through out the job. Boots ensure that the coaches have the required skill to train another person. Working together is a key feature within the Boots company, managers communicate and give feedback through in and out of the working process. Boots have informal meetings between the manager and the employee, these are mainly to discuss the employee's performance to achieve certain objectives or targets. Reference Assessor Grading Apprenticeships. With the apprenticeship scheme, the apprentice learnt by working from a more skilled person. Learning is made much easier by learning from someone much more experienced, such as a master or master craftsman. The apprentices have to work for a number of years to regain their trade as a master. At one point apprenticeships were widespread in skilled work. ...read more.


It is important for everyone to start work or training to check he or she is being given the opportunity to obtain the relevant NVQ. National Vocational Qualifications: Boots When NVQ was introduced to Boots, Boots the chemists had 6,000 employees that had joined the NVQ scheme. This course attracted 20 per cent of the store staff and 3,000 achieved high levels, from NVQ levels 1 and 2. Boots introduced NVQs to its staff in order to: * To provide staff with the opportunity to take responsibility for their own developments. * To maintain the standards in training, developing and motivating staff to reach their full potential. * Give staffs a recognised qualification that is very useful within the business term. NVQs is popular with Boots the chemists' staff because this allows them to work on their own pace and apply new knowledge in their daily tasks. A poll survey formed by the company showed that 80 per cent of the Boots staff rated the NVQ training as useful. Apart from Boots encouraging its staff to gain good qualification, Boots the chemists works with the NVQ Awarding Bodies to help both the develop and evaluate the training. Reference Assessor Grading Unit 4: Human Resources 3 Vickremjit Gill ...read more.

The above preview is unformatted text

This student written piece of work is one of many that can be found in our GCSE People in Business section.

Found what you're looking for?

  • Start learning 29% faster today
  • 150,000+ documents available
  • Just £6.99 a month

Not the one? Search for your essay title...
  • Join over 1.2 million students every month
  • Accelerate your learning by 29%
  • Unlimited access from just £6.99 per month

See related essaysSee related essays

Related GCSE People in Business essays

  1. Aims of Training and Development

    position in the market * This constant training and development will have a very positive affect on the employees overall moral and motivation. This makes for more productive and efficient staff * HSBC could also find that their staff turnover will become low and that absenteeism will be significantly reduced.

  2. The Boots organisation is a public limited company (PLC).

    Many large company such engage in a great deal of internal off the job training. Benefits of Training There are a number of major benefits that flow from training: * Improve the business's competitive edge - this is because of the improving productivity and service to customers.

  1. Recruitment and selection process for Boots.

    Most companies want people to work well within a team because most businesses are teams and by working together they are able to achieve their goals. Selection process The selection process is where all the letters of application, CV's and application forms are assessed.

  2. Communications in Health & Social Care.

    minimising the says "It's my car!" The carer says softly importance of the and calmly "It's the nursery's toy car." The boy's feelings. client explained what happened, whilst the carer listened intently and told him to calm down, suggesting they both play with the toy car.

  1. Analysis of a Contract Specific Organisation

    We believe that all our required activities in our programmes including the duties identified in the Specification can be fully executed within the Antecedent Period identified of 13 weeks ( ie. 2nd January 20001 to 31st March 2001 ). Furthermore if necessary this programme could be compressed if required on

  2. Tutoring, Mentoring and Guidance

    In both of these roles I work in the operational setting, on an ambulance answering urgent and emergency calls, working a combination of day and night shifts. In the operational setting I often find myself with an inexperienced crewmate who is keen to assume the mentee role and use me as a role model or mentor.

  1. The Growing Power of Mentoring.

    For example, one recent study from the United States shows that new insurance agents with mentors outperform those without by 20% in their first year. The need to retain scarce talent The CEO of ABB was recently reported as saying that the critical issue for businesses in the developed world

  2. The management function within Boots and Sainsburys.

    It is the managing directors job to make sure that store are sent information on the new store structure but supervisors to implement the structure. A delivery on alternate days is down to the warehouse to send it alternate days.

  • Over 160,000 pieces
    of student written work
  • Annotated by
    experienced teachers
  • Ideas and feedback to
    improve your own work