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Training and development.

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1.4 Training and development: An important part of manpower planing is the continual review, identification and update of training and development programmes. The reason for this was the recognition by investors that a key route to competitiveness is through information and communications technology. In a knowledge economy training and development is considered much more valuable than before. Companies that train and develop its employees are well placed to add value to products and therefore gain competitive advantage. This is true for the individual business is also true for national economies, and this is one the major reasons why the government have placed so much importance on education, training and development, especially on information and communication technology. Boots Each year Boots spends millions of pounds on the training and development of its staff. Not only is that an investment in the businesses but this also means that Boots staff gets to enjoy their job more. Staff development is a key part of the company's success. With out committed, motivated and fully trained staff, Boots could not have become as successful as it is today. ...read more.


The coach will provide continuous feedback on performance and how this is progressing. It is particularly important in a coaching system that: * There needs to be necessary coaching skills. * There needs to be necessary listening and learning skills. * Sufficient time given to the coaching process. * The organisation places, sufficiently for the coaching process. Coaching: Boots Boots principle is that the employee's development is to take place as much as possible through out the job. Boots ensure that the coaches have the required skill to train another person. Working together is a key feature within the Boots company, managers communicate and give feedback through in and out of the working process. Boots have informal meetings between the manager and the employee, these are mainly to discuss the employee's performance to achieve certain objectives or targets. Reference Assessor Grading Apprenticeships. With the apprenticeship scheme, the apprentice learnt by working from a more skilled person. Learning is made much easier by learning from someone much more experienced, such as a master or master craftsman. The apprentices have to work for a number of years to regain their trade as a master. At one point apprenticeships were widespread in skilled work. ...read more.


It is important for everyone to start work or training to check he or she is being given the opportunity to obtain the relevant NVQ. National Vocational Qualifications: Boots When NVQ was introduced to Boots, Boots the chemists had 6,000 employees that had joined the NVQ scheme. This course attracted 20 per cent of the store staff and 3,000 achieved high levels, from NVQ levels 1 and 2. Boots introduced NVQs to its staff in order to: * To provide staff with the opportunity to take responsibility for their own developments. * To maintain the standards in training, developing and motivating staff to reach their full potential. * Give staffs a recognised qualification that is very useful within the business term. NVQs is popular with Boots the chemists' staff because this allows them to work on their own pace and apply new knowledge in their daily tasks. A poll survey formed by the company showed that 80 per cent of the Boots staff rated the NVQ training as useful. Apart from Boots encouraging its staff to gain good qualification, Boots the chemists works with the NVQ Awarding Bodies to help both the develop and evaluate the training. Reference Assessor Grading Unit 4: Human Resources 3 Vickremjit Gill ...read more.

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