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Developing effective communications

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Introduction

This communication cycle can be used to communicate difficult, complex and sensitive issues in health and social care situations. In heath and social care all situations you will need to communicate in as it is a vital part of everyday life. By following the communication cycle health and social care professionals can use appropriate style and methods of communication. For example, if a child diagnosed with a terminal illness and members of the child's family have to be informed of the diagnoses. The communication cycle can be used by heath professionals to ensure that sensitively and professionalism is used in order, that proper appropriate and accurate information is given. People can experience communication difficulties for a variety of reasons in some cases or a decreased ability to effectively communication. This can occur in hospitals, residential homes, day care settings and any other health care facilities. Difficult complex and sensitive issue that occur within health and social care residential accommodation; Elderly people can get particularly frustrated if there are communication difficulties. ...read more.

Middle

properly as she is talking to fast as she is rushing and is not talking aloud enough this makes communication very difficult between the care worker and service user. In this case the care worker must use the communication cycle and remember how it works as it is essential to use when communicating difficult, complex and sensitive issues. The first thing a social care worker should consider is the environment is it suitable, for example is there any noise, distractions Etc, should consider there age group and the way they and talking to them and is it the right type of settings and as a health and social care worker what would you like to achieve and when the client needs are met. For example, are they frightened, distressed, angry, aggression requires privacy or specialised support and only give your opinion if asked. As a health and social care worker you should be able to communicate effectively with service users. ...read more.

Conclusion

The staff also waited for feed back off the man and waited for the man to think of what to say. This is a very complex situation, because I also noticed that this man's family visited him a lot and they did not have the same ways of communicating and was not as patient with the man as the staffs were. I noticed that the man got very frustrated by this as he was not given the time to answer his family. His family members also answered a lot of questions and the man found got very upset as he felt he could answer the question given the time. Overall I felt the staffs in the home were given the right training to over come communication problems. They overcame this difficult, complex and sensate issue that occurred. By watching the service user I have mentioned I felt his communication needs were all meet in the home and he always seemed happy that he when staff communicated to him. ?? ?? ?? ?? ...read more.

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