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Consumer Protection Act 1987 This act states that the sellers are liable to any affect caused to the consumers by their product. So Tesco have to be cautious about the products they sell and that it doesn't harm the customers in any way

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Introduction

Task 4 UK Legislations Trades Description Act 1968 & 1972 This law put in place in order to ensure that people who sell the goods tell the truth about the good or service or prices. So Tesco cannot make any false information about products when they try to sell the product to the customers. One example, when Tesco advertise they cannot say that the wine they sell is the best wine in the world or something, because that is against the act as it not true. Another example is that Tesco advertise in the front of their stores that if you buy dvd player you can get it for only �19.99 but actually you cannot get it for that. Then Tesco will be found guilty of breaching the law. So if Tesco were to get caught misinterpreting the act we would be heavily fined so they will have bad publicity or some of Tesco's stores could even be shut. Consumer Protection Act 1987 This act states that the sellers are liable to any affect caused to the consumers by their product. So Tesco have to be cautious about the products they sell and that it doesn't harm the customers in any way. For example, if there was one product they bought which as sharp edges or not packaged properly then Tesco are liable to any damaged caused by the product to the consumers. Another example could be that clothing Tesco sells has pins sticking out and it catches the customer and hurts them, then this is in a way breaching the law. ...read more.

Middle

So if we were found guilty of breaking the law then we will be fined or taken to court in some circumstances. So if Tesco were taken to court then they will get bad publicity which would not do those good in increasing sales. Health and Safety is one of the most important laws for a business as this act dictates the well beings of the employees. EU Legislation There are several EU legislations which were designed to establish common levels of consumer protection throughout the EU. EU legislations are also quite similar to the UK legislation. These are the several key things which affect the selling of products in Tesco: 1. Foodstuff Prices - this law suggests that Tesco must indicate the selling price and unit price of the food products. So for example, if Tesco sells bread with no labelling suggesting how much it is, Tesco is in a way breaking this law. Another example could be that a cereal Tesco sells has no price on it or underneath it, and then Tesco are not fully complying to the law. So Tesco could be fined if they found guilty. Tesco has to adapt to this legislation by making sure that they do not breach this law in any way. They can adapt to this law by making sure all the products they sell are priced correctly. 2. Misleading Advertising - this law suggests that Tesco is not allowed to give false information on the advertisement or misleading the customers in the advertisement. ...read more.

Conclusion

So Tesc would be fined and would have bad publicity. The different types of policies and procedures needed for the safety of personnel depends on the personnel themselves. So for example, for a wheelchair user, they will need ramps or lifts to get them up to Tesco. So it is Tesco's responsibility to provide them with it. Also in the case of fire for example, Tesco should provide wheelchair users with some kind of alternative way to get out of the fire instead of with same place as other customers. If Tesco provide their customers with these policies and procedures then Tesco will increase customer satisfaction and have a good reputation among the community that they meet the customer's needs. Currently in Tesco there are several security procedures in place. At the moment there is CCTV cameras throughout the store to maintain safety among the store. The CCTV are regularly monitored or watched by the security, who looks for any criminal activity by customers or even staff. This procedure increases the safety and security of the customers and the staff. Tesco also have regular fire drills for the staff so that they know what to do in a real life experience. By having regular fire drills it increases the safety of everyone in a fire situation. Theses current procedures are well organised and monitored in order to give Tesco a well secure and safe environment. However, Tesco could increase the number of procedures it has to be more safe and secure. ...read more.

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