Give detailed examples of good or poor customer service you have received

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Give detailed examples of good or poor customer service you have received?

3 of good examples

1. I bought an mp3 which had one year guarantee from Dixon's which is well known as the UK's leading electrical retailer, after three months of using the mp3 the screen didn't not work so I went and asked what I can do, 1min of explaining they swapped for a new one and I still have it till present.

2. I bought a pair of jeans from blue ink but I wasn't sure of the size I went home and tried it on better and the size wasn't right so I had to return it, but I was not well for a couple of days so I couldn't take them back after 5 days I went back to change size they said they don't have the size I'm requesting so they offer me my money back.

3. I went to pc world which is a company which sells customers computers and accessories with good value for money, I went in with the information of a the computer I was looking for and a assistance walked up to us and asked