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Case Study: BMW 's New Oxford Way

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Introduction

Amina Obaidan Case Study- BMW's New Oxford Way a) Suggest examples of: i) Job Rotation: Job rotation is moving an employee from job to job. The purposes of job rotation are to give employees experience with all organizational activities as a training process and to remove boredom, which can occur when performing the same job over an extended period of time. This allows them to learn new skills and gain new experience by relying on themselves not by others. It allows the employer to take advantage of being more trained in widely trained workforce. An example of job rotation used in BMW's used the central element of the program 'New Oxford Way' was Wings (Working in Groups) which included hundreds of self-steered groups of between 8 to15 people across manufacturing areas. The most important motivational factors involve the moving of task within the different groups of production to stop boredom from occurring on the production line. Job rotation also motivates and challenges an individual who has been on a job for a long time. This gives the employee different tasks where he or she will come across a variety of tasks to be carried out, which permits the job rotation to happen and prevents the employees to be bored, but instead more interested and motivated to work. ii) ...read more.

Middle

This statement from the Director indicates that working teams have become part of the decision making in terms of the responsibility and the power. This decision makes it a lot less difficult for the managers or employers because now the managers can work on more significant tasks for the business and instead of watching the employees they are able to use their time more wisely. The significance of Wings system is a way where mangers or employers and employees can work together. Workers have more enthusiasm because they now are part of the decision making I they feel more responsible. c) Explain the benefits of team working at BMW for: i) Employees Wings program which involved hundreds of self-steered teams of between 8 to 15 people across the manufacturing areas. The benefit of having employees into teams is that they are able to express their thought can learn better communications. It can meet a worker's social needs as a person can more easily build friendships and feel a sense of belonging to a unit or group and hopefully to the business as a whole. This motivates them to enjoy work and to be more productive whereas if they were unsocial they would be quite slow in production and would put less effort in their work. Employees working as a team have other advantages to a firm other than just improving motivation. ...read more.

Conclusion

empowerment: * Empowerment is criticized as being a means of cutting costs and removing layers from the business * Passing decision making down the hierarchy might allow a company to make manager redundant. * Employees are given more work to do, but for same pay * The cost involved to the business, such as the cost of training employees or changing the workplace. Empowerment is very significant for the Wings system because if it did not use empowerment then it would not have been as successful as it is now. BMW seems to have a lot of trust in their employees. BMW's Wing program is employees being put into small groups in the same area of production working together towards learning new skills and knowledge to help them be more experienced and have the training. Delegating authority to employees should not be a burden to the employee it should be a motivator which in this case for BMW Wings program it is. It is a motivator because employees get make decision and be part of the decision making in the company. It extends the ability for the groups to allow them to make more decisions and to change those choices in actions. By choosing empowerment the company is more efficient and communal assets. Empowerment allows the manager to relieve some stress and it is a great technique dividing the duties so they can be more efficient and better quality. ...read more.

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