It is difficult to explain all the skills of an Operation manager but they are easily distinguishable. They are the ones that convey confidence in all of their actions. When they speak, they demand authority and respect. However, a leader never forgets about the team he/she is running and makes sure to encourage and support their team where needed. A good leader will also never be afraid to admit when he/she has made a mistake.
Operations Managers easily organize all the parts of a project and join it into one functioning whole. In order to do this, the Organization Manager must be able to break down the parts and put them into a plan.
Operations Managers are usually valued for their inspiration in coming up with new ideas and problem solving. However, this creativity always lies on a basis of common sense. The Operations Manager will be able to look at all aspects of the company with objection and calculate whether plans are actually feasible or not.
The job of an Operations Manager involves translating complex ideas and instructions to teams of people, investors, and other department heads.
The Operations Manager can be extremely stressful due to the type of job. Not only is the success of the company or department is their responsibility, they usually work long hours and weekends aswell. They need to be able to remain calm no matter what problems occur. In the event of a problem, the Operations Manager needs to have the cool mindset to quickly solve the problem.
RESPONSIBILITIES IN AN OPERATION MANAGER
- Understands customer needs
A successful operations manager needs to have a high recognition of customer needs. That requires an understanding of what is a true measure of satisfaction to a customer.
An effective operations manager knows how to communicate on many different levels with all types of people.
Organizations don't get much productivity unless their people are motivated. A successful operations manager knows the importance of building a strong team and developing positive relationships among team members. This can be achieved by understanding and tackle the individual needs and concerns of your staff.
- Tracks and measures staff performance
It's essential to define objectives for each of your team members and be able to measure their progress. As an operations manager, you need to establish measurements that tell your staff how they are doing against the goal. This will provide you with the clear base for employee recognition, but also for staff development.
- Understands the organization's financial performance
Operations managers are directly responsible for contributing to their organization's financial performance. A successful operations manager prepare sales projections and expense budgets, and analyze profit & loss statements and balance sheets.
