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Introduction to e-commerce. Benefits, risks and legislation.

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Introduction

´╗┐Introduction to e-commerce ________________ What is an internet? Internet is a global connection of computer networks communicating with each other to exchange data and share information in range of forms. The internet is a system to connect easily through PC and local phone numbers. Internet allows users to exchange email between each other via Hotmail or other internet account. Different technologies that is required for an e-commerce system: Networking (e.g. TCP/IP) 1. TCP/IP: It is the network protocol used for connecting on computer to another. Also used for routing information across the internet. 2. POP3 and SMTP servers: These are used for exchanging emails. If your SMTP server is down then everyone who is sending you email will receive an error, declaring that your mail server is down and cannot receive incoming email. This error could leave bad impression on customers. If your POP3 server is down, you will be unable to retrieve email from your mailbox. Only external monitoring will prevent such a problem. 3. Internet connections: It is important to make sure that your connection achieves good performance for each user. Different users access your network from multiple backbones, depending on the company they use to connect to the Internet and their location. A remote monitoring service can ping your networks from multiple locations around the world, accordingly testing major routes to your web server or network. ...read more.

Middle

The importance of multiple registration domain names for company?s e.g. .com. co.uk) Most sites are referenced by at least two domain names. These set up to reference the index page on a site and produce the same results for anyone who wishes to find the website. This means the website provides better presence on search engine by providing more results. If you have a trademarks or brand names, it is a good idea to register the .net .org and your own region additional website for your domain names. This will increase traffic, improve brand identification and stops other people from stealing customer and infringing on your business by registering your domain name with a .net .org extension. ________________ World Wide Web consortium is the main standards for World wide-web. It works with the global community to establish international commerce and communications on the internet. By using the Web standards created by the W3C, hardware manufacturers and software developers can guarantee their equipment and programs work with the up-to-date Web technologies. Internet society is a non-governmental international organization which is a guide and principles for the workings of the internet. The society?s individual and organizational members maintain its feasibility and global scaling of the internet. They include the companies, government agencies and foundations that have created the internet and its technologies as well advanced new business organizations contributing to maintain that dynamic. ...read more.

Conclusion

1. A company must clearly display their site?s terms and conditions and give clear information on price, tax and delivery to buyers. 2. Company must clearly identify the sender of all electronic communication 3. Company must clearly define any promotional offers and the qualifying conditions regarding these offers. BAD IMPACTS! WRITE P3 - You also need to consider risks associated with lack of human contact, delivery issues, international legislation, and product description problems. Risk of e-commerce 1. Data threats: threats posted to files, databases etc. by viruses or Trojans. 2. Human errors by clicking on unknown links via email which could be malicious and harmful or accidently deleting data by an employee. 3. Credit card and payment fraud 4. Website destruction: virus attacks can lead to commercial humiliation and damage to the way business is viewed publicly. 5. When transaction information is sent without proper security and encryption then hackers can intercept the transmissions to obtain customer?s personal information and bank details. 6. Hardware and software can also cause disruption at any time. Processor speed and data storage might also pose as a problem for degradation of the system?s performance. For each risk listed in part 1, grade its level of danger to the organisation on a scale of 1 ? 5 (where 1 is high risk and 5 is low risk) 1. Data threats 2. Human Errors 3. Credit card and payment fraud 4. Website destruction 5. Poor security 6. Hardware/software failure ...read more.

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