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Avon, which began its operations in 1886, is a global manufacturer and marketer of beauty and related products. Avon's products fall into three product categories: Beauty, which accounted for 63% of revenues in 2001

Extracts from this document...

Introduction

CONTENTS

PART 1: EXECUTIVE SUMMARY

PART 2: INTRODUCTION

 HISTORY OF AVON

 PRODUCTS OF AVON

 AVON’S VISION

 BUSINESS AND NFORMATION SYSTEM ISSUES

PART 3: BUSINESS STRATEGIC ANALYSIS

 FIVE FORCES MODEL

 PEST ANALYSIS

 SWOT ANALYSIS

 VALUE CHAIN

PART 4: INFORMATION SYSTEM ANALYSIS

 FEASIBILITY ANALYSIS

 TECHNICAL FEASIBILITY

 ECONOMIC FEASIBILITY

 ORGANISATIONAL FEASIBILITY

PART 5: PROPOSED SYSTEM OBJECTIVE AND SCOPE AND EXISTING

SYSTEM

PART 6: PROCESSAND DATA MODIFY

 MANUAL SYSTEM FLOW CHART

 FLOW BLOCK DIAGRAM

 DATA FLOW BLOCK DIAGRAM

 ENTITY RELATIONSHIP DIAGRAM

PART 7: SYSTEM DESIGN

 CENTRALIZED AND DISTRIBUTED SYSTEM

 BATCH AND ON-LINE SYSTEM

 TREATMENT OF NEW REQUIREMENT

 TREATMENT OF INEFFICIENCIES

 DETAILED DESIGN

 PROCESS DESIGN

 INPUT AND OUTPUT DESIGN

 AUTOMATION BOUNDARY

 HARDWARE

 STRUCTURE CHART

PART 8: IMPLEMENTATION AND MAINTENANCE

PART 9: COST AND BENEFIT OF SYSTEM

PART 10: SUMMARY

BIBLIOGRAPHY

PART 1 : EXECUTIVE SUMMARY

        Avon Products, Inc. conducts its business operations in such a manner as to protect the safety and health of our employees, our customers, the public and the environment. This responsibility is of the highest priority to Avon and is embodied in Avon's written Environmental, Health and Safety Policy.

The Avon is a regional distribution facility where product orders from Avon Sales Representatives are processed and shipped.  The facility includes a warehouse where among other things; different types of aerosol products are stored - ranging from hair care products to shaving creams and air fresheners.  These aerosol products include propellants such as propane, butane, isobutane and methyl ether that are considered flammable materials according to requirements of the Chemical Accident Prevention Provisions (40 CFR Part 68, and is also known as the EPA's RMP rule). When the flammable materials in each aerosol container are added together, the amount stored on-site can be in excess of the 10,000-pound RMP threshold quantity. There are no listed toxic substances handled at this site in excess of the threshold quantity.

PART 2 : INTRODUCTION

History of Avon

Avon started out as the California Perfume Company when founder, Mr.

...read more.

Middle

Organizations have competitive advantage when they provide more value to their customers or when they provide the same value to customers at a lower price. An information system could have strategic impact if it helped the firm provide products or services at a lower cost than competitors or if it provided products and services at the same cost as competitors but with greater value.

The figure below identifies some of the processes in a multi-level cosmetic company value chain. These primary processes include purchasing, taking orders, and delivering of goods. Essential support processes not mentioned in the figures include, hiring employees, paying taxes, and managing the company. Managing can be viewed as a support process because it is not directly involved with doing the work that provides value for customers.

Attaining agreement about a useful view of any firm’s value chain is an important step in improving its effectiveness. Although a value chain may seem obvious after a useful view of it is produced, that view is often far from obvious in advance. For example, the value chain in below leaves out deciding what product to sell, and which products is the most suitable for a particular customer. For some purposes, these might have been the heart of the issues. Deciding what to include and what to exclude requires judgment and careful attention to the analysis.

Primary processes for Avon

Based on the primary processes shown, this probably is not the value chain for the type of MLM cosmetic company.

image00.png

Viewing suppliers and customers as part of the value chain.

The figure below shows how to extend the value chain concept to identify different ways information systems can affect the cost incurred and value received directly by the customer.

...read more.

Conclusion

Avon Products, Inc.
Analysis of Significant Financial Ratios

Ratio Name  

Year 1996

Year 1997

Industry Average

1

Quick ratio  

0.45

0.43

0.9

2

Current ratio

0.97

0.99

1.9

3

Current Liabilities to equity

576% 

476% 

64.1%

4

Current liabilities to inv

263% 

240% 

122%

5

Financial leverage 

820% 

698% 

104%

6

Fixed assets to liability

485% 

433% 

38.8%

7

Collection period 

33 

32 

57

8

Inventory turnover 

9.08 

8.99 

5.6

9

Assets to sales 

  46% 

45% 

61.8%

10

Sales to net worth 

-115.45%

-426.8%

4.9%

11

Accounts payable 

9.75% 

9.37% 

8.6%

12

Return on sales

  6.6% 

6.67% 

3.7%

13

Return on assets 

14.3% 

14.9% 

4.6%

14

Return on equity 

131.5%

118.8%

12.7%

15

Return on investment 

14.3% 

14.9%

-


           Above is the financial ratios of Avon Product Inc. It will be quite costly to install the new system but however, in the long run, it will be beneficial. It is time-saving, cost-saving(although spend a lot to install and design the new system), upgrade the image of the company and so forth.

It is said to be costly because a large amount of capital needed to be allocated in the urban countries since their technology is not as advance as those developed countries.

The new system will allowed the sales representatives to manage their “own business” more efficiently since they are updated with the products and the details of the customers frequently.

Customers will have more confident on the products and services provided by the company. This will indirectly keep the company as competitive as ever in the industry and will be able to maintain the sales level. This will in turn, increase the share price of the company as well as the earnings per share of the company.

BIBLIOGRAPHY

  1. Alan Dennis, Barbara Haley Wixom, (2000) Systems Analysis and Design, John      Wiley and Sons, Inc.
  2. Jeffrey A. Hoffer, Jocy F. George, Joseph S. Valacich, (1996) Modern Systems Analysis and Design, The Benjamin/Cummings Publishing Company, Inc.
  3. Matget S.Wu, Shih-Yen Wu, (1994) Systems Analysis and Design, WEST Publishing Company.
  4. Marvin Gore, Jogn W.Stubbe, (1975) Elements of Systems Analysis, Fourth Edition, WM.C. Brown Publishers.
  5. http://www.avoncompany.com/
  6. http://www.dnmstrategies.com/presentation/cio/sep_2001/sateeshLele-day1-1515.pdf
  7. HTTP://HOME.UTM.UTORONTO.CA/~E0GDIJ25/MKT_PLAN.HTM
  8. http://www.cs.sfu.ca/CC/354/zaiane/material/notes/contents.html
  9. http://www.unf.edu/~jinj0001/avon.html

...read more.

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